Billing and Payments for Blue Medicare Plans

Employer-Provided (Group) Policy Holders: Contact your employer for information about billing and payments for your plan.

Blue Medicare Advantage and Blue Medicare Rx plans

Yes! You can make a one-time or recurring credit card payment online. You can make a one-time payment by phone. To pay online log in to your Blue Connect account. Go to “Billing & Payments.” Then, select “Pay Now" under the plan you would like to pay and follow the prompts.  To make a one-time payment over the phone please call 1-844-395-4535.

 

Blue Medicare Supplement

Yes! You can pay online using your bank account. You will need to provide your bank routing and account numbers. To pay online log in to your Blue Connect account. Go to “Billing & Payments.” Then, select “Pay Now" under the plan you would like to pay and follow the prompts.

Blue Medicare Advantage and Blue Medicare Rx plans

You can use EasyPayBlue to have your insurance premium payment automatically drafted from your bank account each month. To enroll, log in to Blue Connect and complete the EasyPayBlue form. This feature is available for all Blue Medicare plans.

 

Blue Medicare Supplement

You can use EasyPayBlue to have your insurance premium payment automatically drafted from your bank account each month. To enroll, log in to Blue Connect and complete the EasyPayBlue form. This feature is available for all Blue Medicare plans.

Blue Medicare Advantage and Blue Medicare Rx plans

You can only make partial payments by mail. You cannot make partial payments online or by phone. Please keep in mind that if you mail in a partial payment, there is no guarantee that your claims will be paid or your policy will remain active if the full amount is not received by the payment due date. This applies to all Blue Medicare plans.

 

Blue Medicare Supplement

You can only make partial payments by mail. You cannot make partial payments online or by phone. Please keep in mind that if you mail in a partial payment, there is no guarantee that your claims will be paid or your policy will remain active if the full amount is not received by the payment due date. This applies to all Blue Medicare plans.

Blue Medicare Advantage, Blue Medicare Rx

Members of these plans are not able to reinstate their policy online. However, you can log in to your Blue Connect account to send us a secure message or chat and we’ll be happy to help you. If you prefer, you can also call us at the number listed on the back of your ID card.

 

Medicare Supplement plans

To reinstate your policy, you’ll need to first pay the outstanding balance. To do that, log in to your Blue Connect account. Go to “Billing & Payments.” Then, select “Pay Now" under the plan you would like to pay and follow the prompts.

Once your account is paid, send us a secure message or chat and we’ll be happy to help you. If you prefer, you can also call us at the number listed on the back of your ID card.

Blue Medicare Advantage, Blue Medicare Rx

To reinstate your policy, log in to your Blue Connect account. You can log in to your Blue Connect account to send us a secure message or chat and we’ll be happy to help you. If you prefer, you can also call us at the number listed on the back of your ID card.

 

Medicare Supplement plans

To reinstate your policy, you’ll need to first pay the outstanding balance. To do that, log in to your Blue Connect account. Go to “Account/Profile” and select “Manage Billing & Payment.” Then, select “Pay Now" under the plan you would like to pay and follow the prompts.

Once your account is paid, send us a secure message or chat and we’ll be happy to help you. If you prefer, you can also call us at the number listed on the back of your ID card.

Blue Medicare Advantage, Blue Medicare Rx

No. Business checks are not accepted for individual premium payments.

 

Medicare Supplement plans

No. Business checks are not accepted for individual premium payments.

Blue Medicare Advantage, Blue Medicare Rx

Yes. However, you can submit a money order payment by mail. Be sure to include your subscriber ID number on the money order or your payment might not post to your account on time.

 

Medicare Supplement plans

Yes. However, you can submit a money order payment by mail. Be sure to include your subscriber ID number on the money order or your payment might not post to your account on time.

Blue Medicare Advantage, Blue Medicare Rx

Yes, we accept payments made through your bank's online bill pay service or other third-party bill pay vendors. When you sign up for the service, be sure to include your Blue Cross NC subscriber ID number or your payment might not post to your account on time.

 

Medicare Supplement plans

Yes, we accept payments made through your bank's online bill pay service or other third-party bill pay vendors. When you sign up for the service, be sure to include your Blue Cross NC subscriber ID or your payment might not post to your account on time.

Blue Medicare Advantage, Blue Medicare Rx

We create and send invoices between the 5th and 10th of each month. It takes about 7-10 business days before you will receive your invoice by mail. It’s likely that the late notice was mailed before we received your payment. You can always log in to your Blue Connect account to check the status of your account.

 

Medicare Supplement plans

We create and send invoices between the 5th and 10th of each month. It takes about 7-10 business days before you will receive your invoice by mail. It’s likely that the late notice was mailed before we received your payment. You can always log in to your Blue Connect account to check the status of your account.

Blue Medicare Advantage, Blue Medicare Rx

You can log in to your Blue Connect account to send us a secure message or chat and we’ll be happy to help you. If you prefer, you can also call us at the number listed on the back of your ID card.

 

Medicare Supplement plans

You can log in to your Blue Connect account to send us a secure message or chat and we’ll be happy to help you. If you prefer, you can also call us at the number listed on the back of your ID card.