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Members

About Blue Connect

The Blue Connect℠ member portal puts your health in your hands.

Why use Blue Connect?

The Blue Connect member portal allows you to manage your plan, stay on top of your health care experience and discover extra perks. 

Find care that's right for you

Find in-network doctors, facilities, prescriptions and more. Explore care options, or log in to Blue Connect℠ to search existing coverage.

Access wellness programs

In the Blue Connect member portal, you have exclusive access to wellness programs any time you need them. These programs include nurse support, lifestyle coaching, nutritional counseling, mental health services and more.

Manage your plan

You can access all your health plan details in Blue Connect member portal.

View your claims

See your claims, forms, letters and documents all in one place.

Pay your bills

Easily make payments online, or save time and energy by signing up for auto-pay.

Manage contact preferences

Enroll in paperless delivery, verify your information and get access to secure messaging.

See your Explanation of Benefits

An Explanation of Benefits, or EOB, isn’t a bill. It’s a list of claims Blue Cross NC received from your doctor or a medical facility. On your EOB, you’ll see a list of claims, such as visits to your doctor and procedures you had, that may be covered by your plan.

You can review your EOBs in your Blue Connect account. Just log in to Blue Connect and go to your Document Library.

Register for Blue Connect

It's easy for Blue Cross NC members to register for Blue Connect℠ member portal and access their health benefits on the go.

Download the mobile app

Download the mobile app for iOS and Android devices. You can sign in with AppleTouch ID, Android Fingerprint ID or Apple Face ID.1