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Dental Blue

Your Dental Blue plan can help take care of your health by giving you regular and reliable access to dental care.

Have Dental Blue Select?

Check your member ID card for the name of your dental plan. You'll find it listed on the top right and lower left corners of the card.

Claims, appeals, and grievances

Find forms and submission information on our Member Forms page. 

Get the most out of your plan with Blue Connect member portal

It's easy for Blue Cross NC members to manage their plans and access tools, documents and benefits on the go with Blue Connect℠.

Dental Blue® for Individuals℠ plans

Preventive PPO

This preventive plan covers preventive services and offers savings on basic and major services.

Value 1500 PPO

This value plan covers preventive, basic and major services with richer benefits in-network.

Core 1000

This core plan covers preventive, basic and major services with the same benefit level in-network and out-of-network.

Frequently asked questions

Orthodontia service is an optional benefit which your employer can choose to include in coverage. Please contact your Group Administrator or refer to your Benefit Booklet to determine if Orthodontia is part of your plan.

No, there is no annual deductible. Dental Blue Select features a $100 lifetime deductible that applies to all services (diagnostic and preventive, basic and major services), except orthodontia services. Orthodontia services do not have a deductible.

Yes, Blue Cross NC may waive or reduce any applicable dental waiting period by the number of months of prior dental coverage. Proof of prior dental coverage with less than 63 days lapse in coverage is required.

You must have had full coverage for preventive, basic and major services. Preventive only, Discount Only or Dental Savings Plans do not count as full coverage for prior credit. The DBFI PPO Preventive plan offers a benefit for preventive, basic and major services, therefore members who enroll in the DBFI PPO Preventive plan will earn coverage credit.


Limitations and exclusions

This is a partial list of services that are not covered by Dental Blue for Individuals PPO, Dental Blue for Individuals PPO 1500 or Dental Blue for Individuals. Refer to the member booklet for a full list of exclusions. Your coverage may be canceled by Blue Cross NC for failure to pay premiums when due and for fraudulent statements on your application, among other reasons. Members will be notified 30 days in advance of any change in coverage. Consult your member guide for complete information. Your dental benefits plan does not cover services, supplies, drugs or charges that are: 

  • Orthodontic services 
  • Not clinically necessary 
  • Investigational in nature or obsolete, including any service, drugs, procedure or treatment directly related to an investigational treatment 
  • Not prescribed or performed by or under the direction of a dentist or other provider 
  • Received prior to the member’s effective date 
  • Received on or after the coverage termination date, regardless of when the treated condition occurred or whether the care is a continuation of care received prior to the termination 
  • For failure to keep a scheduled visit, completion of a claim form, obtaining dental records and late payments 
  • Incurred more than 18 months prior to member’s submission of a claim to Blue Cross NC 
  • For complications or side effects arising from services, procedures or treatments excluded from coverage under this dental benefits plan 
  • Provided and billed by a licensed dental care professional who is in training 
  • Available to a member without charge 
  • For care given to a member by a provider who is in the member’s immediate family 
  • In excess of the allowed amount