COVID-19 Resources and Information

Helping you understand COVID-19 and your coverage

Helping You Navigate COVID-19 

Wear a cloth face covering. Wait six feet apart. Wash your hands. We Resolve. To Make North Carolina Stay Healthy.


What You Need to Know About the COVID-19 Vaccine

  • COVID-19 vaccines are approved by the FDA using Emergency Use Authorization (EUA)
  • North Carolina is now distributing vaccines and has entered phase one
  • The vaccine will be available to the public in phases. Learn more about who is eligible to receive the vaccine first.
  • The vaccine is available at no cost to all our members
Learn More about Vaccine Coverage

Resources for Members

  • Virtual and over-the-phone doctor's visits are covered (telehealth)
  • Updated member coverage and benefits
  • Early prescription refills and no refill limits

COVID-19 for Members


Resources for Providers

  • Use virtual care for patients when possible
  • No prior review for COVID-19 tests and care
  • Faster claim processing and payments

COVID-19 for Providers 

Read more about COVID-19 (Coronavirus) and managing your health during a global pandemic. 

5 Ways to Save on Health Care Costs Today
COVID-19 Scams to Stay Away From

While social distancing has been a definite adjustment, we’ve seen it bring a lot of good. We’ve heard countless stories of the helpful neighbor buying groceries for their elderly friends, citizens sewing cloth masks to share with high-risk populations and people donating food.

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Why Having a Primary Care Doctor is Important
COVID-19: Answering Your Coronavirus Questions

As the COVID-19 pandemic unfolds, there is a lot of uncertainty about the crisis. With so much new information surfacing and new articles being shared online – which seem to give different advice every hour – it can be difficult to be sure that what you’re reading is true. 

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