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Members Get to know your vision plan

Explore benefits that help you save money and get the eye care you need.

 Find an Eye Doctor Access forms
Your benefits at a glance

Good eyesight is a critical part of your quality of life. Your Blue 20/20 vision plan helps you protect it. Your Blue 20/20 plan may include:1

  • Access to both private practice and retail eye doctors
  • 100% preventive care coverage in-network
  • Exclusive savings on prescription glasses, sunglasses, and readers
  • Access to top-rated eye care partners for lenses and frames
  • Discounts on LASIK vision correction2
  • Savings on conventional, disposable, and medically-necessary contact lenses3

You can explore everything covered by your plan and manage your care in the member portal.

 Log In to Blue Cross NC Review limitations and exclusions
Convenient care options in your network

Our large network – powered by EyeMed – gives you access to high-quality, affordable eye care. We partner with private practice providers and some of the nation's largest retailers, including:
ContactsDirect
EyeMed
Glasses.com
Independent Provider Network
LensCrafters
Pearle Vision
Target Optical
Find the right eye doctor for you
I have Blue 20/20

The Eye Doc Locator from EyeMed Vision Care® (EyeMed) can help you find for an eye care professional in your Blue 20/20℠ plan. 
Use the Eye Doc Locator
I have another Blue Cross NC plan

Use our Find Care search to quickly locate an in-network eye doctor near you.
Find Care Get answers to your plan questions

Choose an in-network eye doctor from our Find Care tool. Schedule your visit for a routine eye exam. Go in for your appointment and show your member ID card.

 

Your provider's office will submit claims for you when you visit an in-network eye doctor. But if you go to an out-of-network eye doctor, you'll be responsible for filing your own claims and may have to pay a higher fee for services.

Yes. You can use your insurance information at many online eye care centers. You can shop at:

  • LensCrafters
  • Target Optical
  • Glasses.com
  • ContactsDirect
  • Ray-Ban

You can see a full list of network providers once you log in to Blue Connect℠.

You can only change your plan under certain circumstances. During the year, you can only change your vision plan if you have a qualifying life event like a marriage, divorce or birth. But you can change to a new plan at renewal.

 
Find More Frequently Asked Questions
Vision insurance 101

Learn the basics of vision insurance to get the most out of your plan.

Does insurance cover contacts?

If you wear contact lenses, you may wonder whether your insurance plan offers full or partial coverage.

Read More

How does vision insurance work?

How does vision insurance work? It can protect your health and save you money. Learn all about how to get vision insurance in this guide.

Read More

How to read your explanation of benefits

Learn more about what’s in an explanation of benefits (EOB) and how to read the documents sent along with it.

Read More
Read More Articles
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Disclosures:

  1. Check your benefit booklet for eligibility and other details.

  2. Members receive a discount on LASIK, e-LASIK and PRK laser vision correction. A laser vision correction discount is available through one of the nation’s largest LASIK networks, U.S. Laser Network, owned and managed by LCA-Vision. LCA-Vision is an independent company that is solely responsible for the services it provides on behalf of Blue Cross NC. LCA-Vision does not offer Blue Cross or Blue Shield products or services.

  3. Vision plan covers an allowance/copay on either eyeglass lenses or contact lenses, not both.

On behalf of Blue Cross NC, EyeMed Vision Care (EyeMed) assists in the network services of our Blue 20/20 product. EyeMed is an independent company that is solely responsible for the services it provides. EyeMed does not offer Blue Cross or Blue Shield products or services. 

Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.

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© 2025 Blue Cross and Blue Shield of North Carolina. ®, SM Marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. All other marks and names are property of their respective owners. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.

This is a partial list of services that are not covered by Blue 20/20 for Individuals. Refer to the member benefit booklet for a full list of exclusions:

  • Lost or broken lenses, frames, glasses or contact lenses
  • Non-prescription lenses, contact lenses or sunglasses
  • Two pairs of eyeglasses in place of bifocals
  • Medical and/or surgical treatment of the eye, eyes or supporting structures
  • Vision training, orthoptic services, aniseikonic lenses, subnormal vision aids or any associated supplemental testing
  • Services required by any governmental agency or program, or as a result of any workers’ compensation law or similar legislation
  • Any eye or vision examination or corrective eyewear ordered by a member’s employer, including safety eyewear
  • Services or materials provided by any other group benefit plan providing vision care
  • Services rendered after the last date of coverage, unless materials are ordered before the end of coverage and services are rendered within 31 days of the order
  • Benefit allowances provide no remaining balance for future use within the same benefit frequency

For costs and further details of the coverage, including exclusions and reductions or limitations and terms under which the policy may be continued in force, refer to your benefit booklet or plan contract. This brochure contains a summary of benefits only. It is not your vision or dental plan policy. Your vision and dental policies are your plan contracts, including your benefit booklets and member ID card letters. If there is any difference between this brochure and the benefit booklets, the provisions of the benefit booklets will control. 

Your coverage may be canceled by Blue Cross NC for failure to pay premiums when due and for fraudulent statements on your application, among other reasons. Members will be notified 30 days in advance of any change in coverage. Consult your member guide for complete information. You may be entitled to additional discounts. Check your provider listing for more information.