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Find care that's right for you

Find out if your doctor, drug, or pharmacy is in-network, or explore other care options.

Medicare members

For Medicare services and cost-saving details, please click through to the next page.

Frequently asked questions

You can find your Rx letter code in the lower right corner of your member ID card (shown in the blue circle below). If you don't have a letter on your member ID card, please log in to Blue Connect to find the name of your drug plan.

If you have a Blue Cross and Blue Shield of North Carolina (Blue Cross NC) plan, you'll find the name of your plan at the top of your member ID card.

You'll find the name of your Medicare plan at the top right of your member ID card or the bottom left. You can also find more plan details in the center of your card, below your Subscriber ID.

During 2024, our offices are closed in observance of the following holidays:

  • New Year's Day: January 1
  • MLK Day: January 15
  • Memorial Day: May 27
  • Independence Day: July 4
  • Labor Day: September 2 
  • Thanksgiving: November 28
  • Day after Thanksgiving: November 29
  • Christmas: December 24 & 25

Get the most out of your plan with Blue Connect member portal

It's easy for Blue Cross NC members to manage their plans and access tools, documents and benefits on the go with Blue Connect℠.