Claims, appeals and inquiries

View instructions for submitting claims, appeals and inquiries at a glance for each line of business, including Medicare and FEP.

Member’s plan type	Claims	Appeals	Inquiries
Commercial and State Health Plan	Submit Claims	File Appeals	File Inquiries
Blue Medicare HMO℠ and Blue Medicare PPO℠	Submit Claims	File Appeals	File Inquiries
Dental Blue®	Submit Claims	File Appeals	File Inquiries
Federal Employee Program® (FEP)	Submit Claims	File Appeals	File Inquiries

Medical records submission and reporting

Providers can submit medical records with claims before adjudication to help document medical necessity of services or supplies provided to commercial members.

View Steps for Submitting Medical Records