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Members

Medicare

Medicare member resources

  

New Medicare member ID cards are here!

If you have not received your new member ID card in the mail yet, you can log in to Blue Connect to view or print your digital ID card. Make sure you are using your new card when you visit the doctor in 2024.

Blue Connect member portal

Access your benefits anytime, anywhere. With Blue Connect℠ you can manage your plans, track claims, get a copy of your ID card and so much more. 

Blue Medicare HMO

888-310-4110

(TTY 1-888-451-9957 / 711)

7 days a week: 8 a.m. to 8 p.m.

Blue Medicare PPO

877-494-7647

(TTY 1-888-451-9957 / 711)

7 days a week: 8 a.m.to 8 p.m.

Blue Medicare Rx (PDP)

888-247-4142

(TTY 1-888-247-4145 / 711)

7 days a week: 8 a.m. to 8 p.m.

Healthy Blue + Medicare℠

833-713-1078

(TTY 711)

7 days a week: 8 a.m. to 8 p.m.

Corporate Addresses

Mailing address

Blue Cross and Blue Shield of North Carolina
P.O. Box 2291
Durham, NC 27702

Street address (deliveries)

Blue Cross and Blue Shield of North Carolina
4615 University Drive
Durham, NC 27707