Find helpful information, resources, and services that help you make the most of your benefits.
Healthy Blue + Medicare℠ (HMO-POS D-SNP) makes it easier for you to get the care you need, when you need it, at a low cost. You get full Medicare and Medicaid benefits, plus extra services like care coordination and food support.
With your Healthy Blue + Medicare plan you have access to:
Managing your health care alone can be hard, especially if you have multiple health problems.
You'll have a case manager who will work with you and your doctors to make sure you get the right care. These case managers are nurses, social workers, and mental health clinicians.
For questions or more information, call 833-713-1078 (TTY 711). We are available Monday through Friday from 8 AM to 5 PM. You can also leave a detailed message after hours with a phone number to reach you, and we will call you back.
You get access to extra benefits that can help you meet your health goals. Benefits include:
- Unlimited dental spending5
- A $3,000 hearing aid allowance4
- Three months of fresh fruits and vegetables (up to $120 value)
- $259 per month for over-the-counter products, healthy foods, and household items7 8
- $112 monthly to spend through the FitOn Health platform on gym memberships9, in-person classes and fitness equipment, plus unlimited access to virtual workouts
Accessing the care you need when you need it is an important part of staying healthy. And we make it easy.
You can get no-cost rides to and from your appointments. Healthy Blue + Medicare plan includes unlimited rides to grocery stores,8 pharmacies, and doctors' offices with a $0 copay.3 Rides are limited to 60 miles each way.
To schedule a free ride, call ModivCare at 855-397-3602.
Your Evidence of Coverage (EOC) includes details about your coverage, including what you pay for services.
Read your plan's EOC to learn about your coverage and payment details.
Explore helpful tools, documents, and forms for using your Healthy Blue + Medicare plan with ease.
Protected Health Information (PHI) Member Authorization Request Form (PDF) Or, submit your request through your Blue Connect℠ member portal.
Your formulary is a list of covered medications. Your formulary includes details on medication coverage and restrictions.
Blue Cross and Blue Shield of North Carolina (Blue Cross NC) must approve a prior review before your plan will help cover the cost of certain prescription medications, medical procedures, or health care services.
Call 844-594-5070 (TTY: 711)
Monday to Saturday from 7 AM to 6 PM ET
Call 800-400-8745 (TTY: 711)
Monday to Sunday from 8 AM to 8 PM ET
Or contact your local authorized agent.
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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