Find helpful information, resources, and services that help you make the most of your benefits.
Healthy Blue + Medicare℠ (HMO-POS D-SNP) makes it easier for you to get the care you need, when you need it, at a low cost. You get full Medicare and Medicaid benefits, plus extra services like care coordination and food support.1
With your Healthy Blue + Medicare plan you have access to:
Managing your health care alone can be hard, especially if you have multiple health problems.
You'll have a case manager who will work with you and your doctors to make sure you get the right care. These case managers are nurses, social workers, and mental health clinicians.
For questions or more information, call 833-713-1078 (TTY 711). We are available Monday through Friday from 8 AM to 5 PM. You can also leave a detailed message after hours with a phone number to reach you, and we will call you back.
You get access to extra benefits that can help you meet your health goals. Benefits include:
SafeRide℠ Health makes it easy to get to and from doctor appointments, your pharmacy, and the grocery store.1 SafeRide matches you with the transportation type that meets your needs, including wheelchair accessible vans and non-emergency ambulances. You can book in advance or up to two hours before your appointment. This benefit includes 48 non-emergency, one-way rides per year.5
To schedule a ride or find out how many rides you have left for the year (ride balance), please call 888-617-0271 (TTY 711).
Your Evidence of Coverage (EOC) includes details about your coverage, including what you pay for services.
Read your plan's EOC (PDF) to learn about your coverage and payment details.
Explore helpful tools, documents, and forms for using your Healthy Blue + Medicare plan with ease.
Does someone help you with your health care needs? Or are you a caregiver assisting a member? If so, please complete this form.
Protected Health Information (PHI) Member Authorization Request Form (PDF) Or, submit your request through your member portal.
Your formulary is a list of covered medications. Your formulary includes details on medication coverage and restrictions.
2025 Formulary Healthy Blue + Medicare (HMO-POS D-SNP) (PDF)
Blue Cross and Blue Shield of North Carolina (Blue Cross NC) must approve a prior review before your plan will help cover the cost of certain prescription medications, medical procedures, or health care services.
Call 833-713-1078 (TTY 711)
Monday to Friday from 8 AM to 8 PM ET
Call 800-400-8745 (TTY 711)
Monday to Sunday from 8 AM to 8 PM ET
Or contact your local authorized agent.
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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