Find helpful information, resources, and services that help you make the most of your benefits.
Healthy Blue + Medicare℠ (HMO-POS D-SNP) makes it easier for you to get the care you need, when you need it, at a low cost. You get full Medicare and Medicaid benefits, plus extra services like care coordination and food support.1
With your Healthy Blue + Medicare plan you have access to:
Managing your health care alone can be hard, especially if you have multiple health problems.
You'll have a case manager who will work with you and your doctors to make sure you get the right care. These case managers are nurses, social workers, and mental health clinicians.
You get access to extra benefits that can help you meet your health goals. Benefits include:
SafeRide℠ Health makes it easy to get to and from doctor appointments, your pharmacy, and the grocery store.1 SafeRide matches you with the transportation type that meets your needs, including wheelchair accessible vans and non-emergency ambulances. You can book in advance or up to two hours before your appointment. This benefit includes 48 non-emergency, one-way rides per year.5
To schedule a ride or find out how many rides you have left for the year (ride balance), please call 888-617-0271 (TTY 711).
Read your plan's Evidence of Coverage (EOC) (PDF) to learn about your coverage, including what you pay for services.
If you are a caregiver for a member with Healthy Blue + Medicare, Blue Cross NC has reources available to help. Visit our Caregiver Resources page for more information.
Explore helpful tools, documents, and forms for using your Healthy Blue + Medicare plan with ease.
Does someone help you with your health care needs? Or are you a caregiver assisting a member? If so, please complete this form.
Protected Health Information (PHI) Member Authorization Request Form (PDF) Or, submit your request through your member portal.
Your formulary is a list of covered medications. Your formulary includes details on medication coverage and restrictions.
Log in to your member portal and select "Find a Medication" to view estimated costs, drug limitations or requirements, and other covered drugs. or, select your Formulary PDF.
2026 Formulary Healthy Blue + Medicare (HMO-POS D-SNP) (PDF)
The Pharmacy Directory lists our network pharmacies. To locate a pharmacy in your area, log in to your member portal or select your Pharmacy Directory PDF.
2026 Pharmacy Directory Healthy Blue + Medicare (HMO-POS D-SNP) (PDF)
Blue Cross and Blue Shield of North Carolina (Blue Cross NC) must approve a prior review before your plan will help cover the cost of certain medical procedures or health care services. View Blue Medicare medical prior authorization guidelines.
Prior authorization, step therapy, and quantity limits are types of restrictions on prescription drug coverage. Learn more about limits on prescription drug coverage.
Call 833-713-1078 (TTY 711)
8 AM to 8 PM ET, seven days a week
Call 800-400-8745 (TTY 711)
Monday through Sunday from 8 AM to 8 PM ET
Or contact your local authorized agent.
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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