Knowing the basics of insurance can help you get the most out of your plan and help you live your healthiest life.
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How does vision insurance work?
Explore how vision insurance can help you effectively manage your eye health and prevent issues.
How to read your health insurance card
Your health insurance card is also your member ID card. It proves you're covered for services at a doctor's office, urgent care, or hospital.
Coinsurance vs copay
Understanding the difference between coinsurance and a copay can help you manage your health care costs.
Most health insurance plans come with prescription drug coverage. Learn more about accessing and affording medications.
How to switch pharmacies
As the patient, you're responsible for transferring prescriptions when changing pharmacies. Learn how to make the switch and key factors to consider.
Prescription drug costs
Understanding prescription drug costs, types, and tiers can be challenging. Let us explain what goes into prescription medications and their costs.
Getting non-formulary drugs
Your doctor may suggest you take some non-formulary drugs, or those not on your approved list. Learn how to request coverage of non-formulary medications.
When it comes to the logistics of insurance, we have guides to help.
Requesting prior review and authorization
Your health insurance provider may require your health care provider to submit a prior review and authorization before your plan will cover costs.
How to submit a claim
Need to submit a claim for medical services you received? Learn about when and how to file a claim.
Member forms
Whether you're looking to submit a medical claim form or find proof of coverage documents for filing your taxes, we have you covered.
Knowing how to find the right care when you need it can be a challenge. Learn the basics to take control of your health.
Does insurance cover contacts?
If you wear contact lenses, you may wonder whether your insurance plan offers full or partial coverage.
Where to go for care
Knowing where to go when you have a health issue is vital to getting the care you need, when you need it. It can also save you time and money.
Does insurance cover therapy?
If you're considering starting therapy, it's crucial to know whether your health insurance includes relevant mental health benefits.
Our North Carolina customer service team is here to help.
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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