Our Knowledge Center features helpful articles with simple and reliable information for all your insurance questions, from how to submit a claim to how to find the right doctor.
Your health insurance card is also your member ID card. It proves you're covered for services at a doctor's office, urgent care, or hospital.
Knowing the difference between coinsurance and a copay can help you manage your health care costs.
Get more familiar with the key terms and that can help you make sense of your coverage and what it includes.
Sometimes, before your insurance plan will pay for an expensive medicine or therapy, you need to try similar but less expensive treatments first. This is step therapy.
Need to submit a claim for medical services you received? Learn about when and how to file a claim.
Your health insurance provider may require your health care provider to submit a prior review and authorization before your plan will cover costs.
Durable medical equipment (DME) includes prescribed devices for managing long-term or chronic conditions that help you live safely and independently at home.
As the patient, you're responsible for transferring prescriptions when changing pharmacies. Learn how to make the switch and key factors to consider.
Learn how specialty pharmacies are different than traditional ones and how insurance can help you get the specialty medicine you need.
Knowing where to go when you have a health issue is vital to getting the care you need, when you need it. It can also save you time and money.
Managing your health includes understanding the purpose of diagnostic testing, the different types of tests, and factors that influence insurance coverage.
Mammograms are a vital tool in the early detection of breast cancer. Your coverage can help you plan for this test and could make a life-saving difference.
Dental insurance is purchased separately from your regular health coverage. Learn how dental insurance can benefit your long-term dental health.
It's crucial to focus on preventive dental care so you can avoid painful and costly problems that could impact your health.
When exploring dental insurance options, it's important to know if braces are covered and how to manage the costs when orthodontic treatment is not included.
Explore how vision insurance can help you effectively manage your eye health and prevent issues.
Before you consider the procedure, it's important to understand your insurance coverage.
If you wear contact lenses, you may wonder whether your insurance plan offers full or partial coverage.
Our North Carolina customer service team is here to help.
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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