Blue Cross and Blue Shield of North Carolina (Blue Cross NC) offers several convenient ways to pay your monthly premiums.
Make premium payments online in the member portal using most digital payment methods.
You can also enroll in autopay via bank draft so you'll never miss a payment.
Make a one-time payment online for yourself or on behalf of someone else. You can use most digital payment methods to pay as a guest.
Send a check to the address listed on your monthly bill.
You can make a one-time payment using a credit card or bank draft through our automated system.
Individual & family plan members:
800-333-7009
Medicare members:
844-395-4535
Pay your premium in person by check only at our Raleigh Blue Cross NC location:
8511 Brier Creek Parkway, Suite 107
Raleigh, NC 27617
Monday – Friday
9 AM to 6 PM
(excluding holidays)
Your employer will pay us directly, so you won't have a premium bill to pay through Blue Cross NC.
You just need to pay your first premium bill online.
The quickest way to pay your premium bill and access health insurance billing is online at the Blue Cross NC member portal. You can access the member portal on your computer or download the app from the App Store® or Google Play® to pay on your phone or another mobile device.
You can save money by going to in-network doctors, labs, and hospitals under contract with your Blue Cross NC plan for discounted rates.
Search for in-network providers using our Find Care tool.
Plans with higher deductibles typically have lower monthly premiums but may offer less coverage than plans with lower deductibles and higher monthly premiums.
Before choosing a plan, consider your health and any health conditions you may have.
Your plan may come with pharmacy and prescription drug benefits. Review your Benefits Booklet in the member portal to find out what medications are covered under your plan and to learn about drug costs.
When you contribute pre-tax earnings to a health savings account (HSA) through your employer or contribute to an individual HSA to claim tax deductions, you can use those funds for health care purchases, essentially making those purchases tax-free. HSAs are available with some plans.
You can view your premium bills by logging in to the Blue Cross NC member portal. Depending on your account preferences, you will also receive a paper bill through mail or a digital bill through email.
Blue Medicare Advantage℠, Blue Medicare Supplement℠, and Blue Medicare Rx℠ plans
Yes. However, you can only submit a money order payment by mail. Be sure to include your Blue Cross NC member ID number on the money order to ensure your payment posts to your account on time. Please use the return envelope provided to avoid processing delays.
Blue Medicare Advantage℠, Blue Medicare Supplement℠, and Blue Medicare Rx℠ plans
No. Business checks are not accepted for individual premium payments. If you would prefer to mail your payment, please use the return envelope provided to avoid processing delays.
Blue Medicare Advantage℠, Blue Medicare Supplement℠, and Blue Medicare Rx℠ plans
You can only make partial payments by mail. You cannot make partial payments online or by phone. Please keep in mind that if you mail in a partial payment, there is no guarantee that your claims will be paid, or your policy will remain active if the full amount is not received by the payment due date. This applies to all Blue Medicare℠ plans. If you would prefer to mail your payment, please use the return envelope provided to avoid processing delays.
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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