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Stay on top of your health care with helpful member resources.

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Learn about our coverage options for small and large employers, and access tools and resources for your group.

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Access the tools you need: rate quotes, applications, forms, the latest industry news, marketing materials and more.

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Members

A guide to using your health plan

Your membership has exclusive benefits, apps, discounts, and more. Get to know your insurance plan, so you can get more from it.

Find Care

Explore resources that support your health

We're here to help you stay healthy at every stage of life. Tap into everything your plan has to offer and take charge of your care with resources just for you.

Preventive care

Explore routine health care, like screenings and vaccines, that you have coverage for.

Telehealth

See how telehealth can help when life gets busy and finding time to see your doctor is a challenge.

Mental health care

Find in-person and remote support for mental health and substance use concerns.

Nurse Support Program

Learn how you can get support from a care manager who can help you navigate health issues.

Maternal health

Find resources for those who are pregnant or planning a family.

Diabetes management

Discover tools to support you in preventing, managing, or reversing diabetes.

Muscle and joint pain relief

Explore resources designed to keep you moving and doing what you love.

Nutrition

Learn how a licensed dietitian can support your overall health goals.

Get the care you need

Knowing where to seek care can be confusing, especially when you or a loved one needs treatment quickly.

The emergency room, urgent care, telehealth, and doctor's office all serve different purposes, and picking the right one can save you time, stress, and money, while providing necessary treatment and peace of mind.

Choosing the right place depends on the severity of your symptoms, how quickly you need treatment, and what services each facility offers.

Learn Where to Go

Navigate your plan

Need a hand with your plan? Our easy online tools make it simple to stay on top of things and help you get the care you need.

Member forms

Find important plan forms for claims, appeals, and taxes.

Your member ID

Learn more about your Member ID card and the important information it has.

Payments

Pay your monthly premiums by mail, over the phone, or online.

Frequently asked questions

View our member FAQ for answers to all your questions.

Blue365®

Explore member deals on health and wellness products.

Annual notices

Find regulatory updates and information about your plan.

Get the most out of your plan with Blue Connect member portal

It's easy for Blue Cross NC members to manage their plans and access tools, documents, and benefits on the go with Blue Connect^℠.

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We stand with you

We will fight every day on your behalf to improve care quality, access, and affordability. We put the health of our members and all North Carolinians at the center of all we do.

This allows us to be deliver on our purpose to make health care better for all. We won’t stop until this mission is accomplished.

Read About Our Purpose

Member rights and responsibilities

Take the confusion out of insurance

Find helpful articles with simple and reliable information for many of your insurance questions, from how to submit a claim to how to find the right doctor.