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Key benefits of our health insurance plans
As a Blue Cross and Blue Shield of North Carolina (Blue Cross NC) member, you have access to benefits and extras.
100% coverage for preventive care
Annual physicals and many other routine screenings and services covered at no additional cost.1
3 primary care visits at no extra cost
Your first three in-network visits with your primary care physician are on us with select plans.2
100% coverage for preventive prescriptions
Preventive drugs at no extra cost for certain chronic conditions at in-network pharmacies.2
3 behavioral health visits
Your first three in-network behavioral health or substance use visits are no additional cost with select plans.2
No-cost COVID-19 vaccines
COVID-19 vaccines are available at no cost to all members when administered by an in-network provider.3
Prenatal and postpartum care
Preventive care includes breastfeeding support and supplies, maternal depression screenings and more.1
To use your benefits, you'll need your member ID card. Your ID card is your identification that says, "I'm a Blue Cross NC member."
The right care at the right time
We can help you get the best care when you need it and avoid unnecessary out-of-pocket costs.
Telehealth – faster care without leaving home
Do you live in a remote area? Does your area lack reliable transportation? Need to see your primary care provider (PCP) or mental health provider but can’t get an appointment? That’s when telehealth can help.
Ask a trained nurse
Do you have a complex or ongoing medical condition? Speak with a highly trained nurse4 who can suggest support programs and help you navigate the health care system.
Tools for your total well-being
Find care that's right for you
Find in-network doctors, facilities, prescriptions, and more. Explore care options, or log in to Blue Connect℠ to search existing coverage.
Blue365®
Our members-only discount program5 helps you get exclusive deals on:
- Apparel and footwear
- Fitness and healthy eating services
- Hearing and vision supplies
- Travel and more!
Sign up for email alerts and weekly discounts.
My Pregnancy app®
Whether this is your first child or your fourth, you’re going to need help. With our My Pregnancy mobile app, you can:
- Get answers to your pregnancy questions
- Find resources, tools and support
- Enjoy fun features like the kick counter and relaxation tools
Use the free, confidential app wherever and whenever you want.6
Get the most out of your plan with Blue Connect member portal
It's easy for Blue Cross NC members to manage their plans and access tools, documents, and benefits on the go with Blue Connect℠.
Additional member resources
Find forms relating to Claims, Appeals, Coverage, and 1095.
Point of Blue Blog
We're here to help
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Disclosures:
Blue Cross NC offers several decision-support tools to aid you in making decisions around your health care experience. These tools are offered for your convenience and should be used only as reference tools. You should consult your own legal counsel, tax advisor or personal physician as applicable throughout your health care experience.
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Preventive care is covered at 100% when 1) it is provided by an in-network doctor, 2) the claim is filed as a preventive visit and 3) services are identified as preventive care under the Affordable Care Act (ACA). Most plans are covered at 100%, but not all (e.g., grandfathered plans). Check the full list of services and any limitations on our website at BlueCrossNC.com/Preventive or in your Benefit Booklet.
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Check your benefit booklet for eligibility and other details.
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If members receive COVID-19-related services, including the vaccine, testing or treatment, at an out-of-network provider, providers may balance bill patients for any amount not covered by their health plan.
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Blue Cross NC offers the Nurse Support Program for your convenience and is not liable in any way for the goods or services received; results are not guaranteed. Decisions regarding your care should be made with the advice of your doctor. Blue Cross NC reserves the right to change or discontinue this program at any time without prior notification from Blue Cross NC.
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Blue365 offers access to savings on items that members may purchase directly from independent vendors, which are different from items that are covered under the policies with Blue Cross NC. Any disputes regarding these products and services may be subject to the Blue Cross NC grievance process. Blue Cross and Blue Shield Association (BCBSA) may receive payments from Blue365 vendors. Neither Blue Cross NC nor BCBSA recommends, endorses, warrants or guarantees any specific Blue365 vendor or item. This program may be modified or discontinued at any time without prior notice.
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Wildflower Health is an independent company solely responsible for the services it provides via the My Pregnancy app on behalf of Blue Cross NC. Wildflower Health does not offer Blue Cross or Blue Shield products or services.
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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