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Members health plans

A guide to using your health plan

Your membership has exclusive benefits, apps, discounts and more. Get to know your insurance plan so you can get more from it.

Key benefits of our health insurance plans

As a Blue Cross and Blue Shield of North Carolina (Blue Cross NC) member, you have access to benefits and extras.

100% coverage for preventive care

Annual physicals and many other routine screenings and services covered at no additional cost.1

3 primary care visits at no extra cost

Your first three in-network visits with your primary care physician are on us with select plans.2

100% coverage for preventive prescriptions

Preventive drugs at no extra cost for certain chronic conditions at in-network pharmacies.2


3 behavioral health visits

Your first three in-network behavioral health or substance use visits are no additional cost with select plans.2

No-cost COVID-19 vaccines

COVID-19 vaccines are available at no cost to all members when administered by an in-network provider.3

Prenatal and postpartum care

Preventive care includes breastfeeding support and supplies, maternal depression screenings and more.1

The right care at the right time

We can help you get the best care when you need it and avoid unnecessary out-of-pocket costs. 

See a doctor without leaving home

Teladoc® offers medical and behavioral health care.4 See a board-certified doctor or therapist 24/7, even on holidays. Get a diagnosis, prescriptions or advice on where to go for more care.

Ask a trained nurse

Do you have a complex or ongoing medical condition? Speak with a highly trained nurse5 who can suggest support programs and help you navigate the health care system.

Tools for your total well-being

Find care that's right for you

Find in-network doctors, facilities, prescriptions and more. Explore care options, or log in to Blue Connect℠ to search existing coverage.


Our members-only discount program6 helps you get exclusive deals on:  

  • Apparel and footwear  
  • Fitness and healthy eating services
  • Hearing and vision supplies 
  • Travel and more! 

Sign up for email alerts and weekly discounts. 

My Pregnancy app®

Whether this is your first child or your fourth, you’re going to need help. With our My Pregnancy mobile app, you can:

  • Get answers to your pregnancy questions  
  • Find resources, tools and support 
  • Enjoy fun features like the kick counter and relaxation tools

Use the free, confidential app wherever and whenever you want.7

Get the most out of your plan with Blue Connect member portal

It's easy for Blue Cross NC members to manage their plans and access tools, documents and benefits on the go with Blue Connect℠.

Point of Blue Blog

Healthy foods for a healthy mind

Fruits and vegetables aren’t just healthy for your body – they’re good for your mind, too.

Wellness journaling for physical and mental health

Journaling for physical and mental health can support you in your journey. And you don’t have to be a great writer for it to work.

Pollen’s callin’: Help for allergies in NC

North Carolina, especially the Piedmont region, has some of the highest pollen levels in the nation. If you are a Blue Cross NC member, your plan may have benefits to help you tame your allergies.