As a Blue Cross and Blue Shield of North Carolina (Blue Cross NC) member, you have access to benefits and extras.
The right care at the right time
We can help you get the best care when you need it and avoid unnecessary out-of-pocket costs.
See a doctor without leaving home
Teledoc® offers medical and behavioral health care.4 See a board-certified doctor or therapist 24/7, even on holidays. Get a diagnosis, prescriptions or advice on where to go for more care.
Ask a trained nurse
Do you have a complex or ongoing medical condition? Speak with a highly trained nurse5 who can suggest support programs and help you navigate the health care system.
Find care that's right for you
Find in-network doctors, facilities, prescriptions and more. Explore care options, or log in to Blue Connect℠ to search existing coverage.
Get the most out of your plan with Blue Connect member portal
It's easy for Blue Cross NC members to manage their plans and access tools, documents and benefits on the go with Blue Connect℠.
Point of Blue
Blue Cross and Blue Shield of North Carolina (Blue Cross NC) offers several decision-support tools to aid you in making decisions around your health care experience. These tools are offered for your convenience and should be used only as reference tools. You should consult your own legal counsel, tax advisor or personal physician as applicable throughout your health care experience.
Preventive care is covered at 100% when 1) it is provided by an in-network doctor, 2) the claim is filed as a preventive visit and 3) services are identified as preventive care under the Affordable Care Act (ACA). Most plans are covered at 100%, but not all (e.g., grandfathered plans). Check the full list of services and any limitations on our website at BlueCrossNC.com/Preventive or in your Benefit Booklet.
Check your benefit booklet for eligibility and other details.
If members receive COVID-19-related services, including the vaccine, testing or treatment, at an out-of-network provider, providers may balance bill patients for any amount not covered by their health plan.
Teladoc does not replace the primary care physician. Teladoc physicians reserve the right to deny care for potential misuse of services. Teladoc and the Teladoc logo are registered trademarks of Teladoc, Inc. and may not be used without written permission. Teladoc does not prescribe DEA-controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. In some states, laws require that a doctor can only prescribe medication in certain situations and subject to certain limitations. Teladoc physicians do not guarantee that a prescription will be written and reserve the right to deny care for potential misuse of services.
Blue Cross NC offers the Nurse Support Program for your convenience and is not liable in any way for the goods or services received; results are not guaranteed. Decisions regarding your care should be made with the advice of your doctor. Blue Cross NC reserves the right to change or discontinue this program at any time without prior notification from Blue Cross NC.
Blue365 offers access to savings on items that members may purchase directly from independent vendors, which are different from items that are covered under the policies with Blue Cross NC. Any disputes regarding these products and services may be subject to the Blue Cross NC grievance process. Blue Cross and Blue Shield Association (BCBSA) may receive payments from Blue365 vendors. Neither Blue Cross NC nor BCBSA recommends, endorses, warrants or guarantees any specific Blue365 vendor or item. This program may be modified or discontinued at any time without prior notice.
Wildflower Health is an independent company solely responsible for the services it provides via the My Pregnancy app on behalf of Blue Cross NC. Wildflower Health does not offer Blue Cross or Blue Shield products or services.
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
© 2023 Blue Cross and Blue Shield of North Carolina. ®, SM Marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. All other marks and names are property of their respective owners. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.