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Managing your insurance plan is the key to better health. Our member resources give you the information, documents and help you need to stay on top of your health care.
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Download claim forms, appeal forms or coverage documents to manage your medical services.
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We have one of the largest provider networks. Find a doctor in your network that meets your needs.
Use the benefits you're paying for
Plan benefits can sometimes be overlooked. Understand your coverage and plan your care.
Did you know?
Navigating health insurance can be confusing, but it doesn't have to be. Blue Cross NC puts you in control of your health care with our easy-to-use suite of online tools - available anywhere, anytime.
Blue Connect gives you convenient access to all the things you need to feel confident in your health care decisions - like Find a Doctor, cost estimators, coverage details and our 24/7 nurse hotline. Away from your computer? Our Blue Connect Mobile app gives you the same great features while on-the-go.
The Point of Blue
Read more about COVID-19 (Coronavirus) and managing your health during a global pandemic.
While social distancing has been a definite adjustment, we’ve seen it bring a lot of good. We’ve heard countless stories of the helpful neighbor buying groceries for their elderly friends, citizens sewing cloth masks to share with high-risk populations and people donating food.
Nurse case managers at Blue Cross and Blue Shield of North Carolina (Blue Cross NC) are working hard to help members with existing health conditions stay safe. Four of these nurses—Roanne Ray, Ebb Olwell, Cary Holt, and Grace Denton—compiled a few tips for protecting yourself and staying healthy.
As the COVID-19 pandemic unfolds, there is a lot of uncertainty about the crisis. With so much new information surfacing and new articles being shared online – which seem to give different advice every hour – it can be difficult to be sure that what you’re reading is true.
As I write this, people across the country are staying home to quell the coronavirus. For many, budgets have suddenly tightened. Gyms, community recreation centers, and group fitness classes have suspended operations.
Healthy Blue is our health plan for Medicaid members. We work with thousands of doctors, specialists, and hospitals throughout North Carolina, and we partner with many local organizations to help you get the care and services you need to live your best.