To improve the health and well-being of our customers and communities – we won't stop until health care is better for all.
Blue Cross and Blue Shield of North Carolina (Blue Cross NC) has been committed to making health care easier to navigate, more affordable and more accessible to all since 1933. And, we've been driving better health in North Carolina for generations, working to tackle our communities’ greatest health challenges.
Today, Blue Cross NC is a fully taxed, not-for-profit North Carolina company with major operations centers in Durham and Winston-Salem. We employ more than 5,000 people1 who are passionate about health care, and we serve more than 4.3 million members, including about 1.2 million served on behalf of other Blue Plans.2 Blue Cross NC is an independent licensee of the Blue Cross and Blue Shield Association.
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Our Provider Network
The Blue Cross NC PPO3 network of health care providers includes 92% of medical doctors and 100% of all general acute-care hospitals4 in North Carolina. When outside the state, our members have BlueCard® coverage with doctors and hospitals in all 50 states. They also are covered in more than 200 countries and territories around the world through BlueCard Worldwide®.
Blue Cross NC employees work hard not only for our customers, but for the communities where they work and live. In 2022, Blue Cross NC employees contributed more than $1.4 million through our annual employee giving campaign. With matching contributions from the company, more than $2.4 million was invested in our communities.5
Our employees are deeply connected to the communities we serve.
Since 2011, our employees have donated more than $11 million to charitable causes through GivingWorks. They have also shared their time and talents with a number of community organizations. Our employees have volunteered more than 129,000 hours at a value of more than $2.8 million.6 They help construct KaBOOM! playgrounds alongside parent volunteers, package hundreds of thousands of meals in the annual Sort-a-Rama hunger relief effort, and give their time to a range of other causes, including Backpack Buddies, Habitat for Humanity, Ronald McDonald House, Special Olympics and the Senior Games.
Establishing, and continuing to support, the separate and independent Blue Cross NC Foundation is another outlet for deepening our connections with our neighbors across North Carolina.
Founded in 2000, the Blue Cross NC Foundation has invested more than $200 million in organizations and communities across the state in support of its mission to improve the health and well-being of everyone in North Carolina. Specifically, the Foundation is focused on:
- Continuing a long-time commitment to improving access to healthy, local food
- Continuing work to address oral health through innovations that increase access and improve outcomes
- Continuing support of community-centered health approaches and strengthening multi-sector partnerships to address long-standing inequities
- Fostering a new level of focus on early childhood development
Blue Cross and Blue Shield companies make critical investments in health care in every ZIP Code across the US. We consider it our fundamental responsibility to improve the health of America. Those efforts are reflected in this report.
We're a Fully Taxed Company
Blue Cross NC was founded as a nonprofit Medical and Hospital Services Corporation. Although we are structured as a nonprofit (no shareholders) corporation, the company is fully taxed. In 2021, we incurred more than $370 million in federal, state and local taxes.7
Because we don't have shareholders, our net income is invested back into the company into things such as health programs for our members, customer service improvements and technology. It also contributes to our reserves, which represent the safety net for our customers in the event of an economic downturn or public health emergency.