Since 1933, Blue Cross and Blue Shield of North Carolina (Blue Cross NC) has offered its customers high quality health insurance at a competitive price and has led the charge toward better health and more consumer-focused health care in our state. Blue Cross NC is a fully taxed, not-for-profit North Carolina company with major operations centers in Durham, Fayetteville, Winston-Salem, and an office in Charlotte. We employ more than 4,700 North Carolinians1 and serve more than 3.89 million customers.2
Blue Cross NC is committed to making the health care system in North Carolina better – but we know we can't do it alone. That's why we work with doctors, hospitals and others to bring our customers innovative solutions that simplify the health care system, improve efficiency and outcomes, and help rein in costs.
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Point of Blue
Have you visited our Blue Cross NC blog? We're making deeper connections with North Carolinians and finding new ways to provide real-time, dependable information about health care, wellness, healthy living and more!
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Our Provider Network
The Blue Cross NC PPO3 network of health care providers includes 96% of medical doctors and 99% of all general acute-care hospitals.4 When outside the state, our members have BlueCard® coverage with doctors and hospitals in all 50 states.
Blue Cross NC employees work hard not only for our customers, but for the communities where they work and live. In 2015, Blue Cross NC employees contributed more than $832,700 in our annual employee giving campaign. Matching contributions from the company resulted in a total of $1.15 million invested in our communities5.
In addition to financial contributions, our employees donate their time and talents to a number of community causes. Since 1997, our employees have volunteered more than 399,178 hours at a value of over $7.16 million in donated time6.
Our employees are deeply connected to the communities we serve, helping to construct KaBOOM! playgrounds alongside parent volunteers, packaging hundreds of thousands of meals in the annual Sort-a-Rama hunger relief effort, and giving their time to a range of other causes, including Backpack Buddies, Habitat for Humanity, Ronald McDonald House, Special Olympics and the Senior Games.
The Blue Cross NC Foundation — our company's separate, independent nonprofit foundation — is another outlet for deepening our connections with our neighbors across North Carolina. Founded in 2000, the Blue Cross NC Foundation's objective is to improve the health and well-being of all North Carolinians. The Foundation focuses on a number of priority areas, including:
- Health Care: Supporting safety net organizations and their partners in achieving measurable results to increase the quality, supply of and access to health care.
- Healthy Living: Increasing access to safe, inviting places to play and be active, as well as access to healthy local food.
- Nonprofit Leadership: Increasing the effectiveness of North Carolina nonprofit organizations and their leaders.
In 2018, BCBS companies made critical investments in health care in every ZIP Code across the US. We consider it our fundamental responsibility to improve the health of America. Those efforts are reflected in this report.
We're a Fully Taxed Company
Blue Cross NC was founded as a nonprofit Medical and Hospital Services Corporation. Although we are structured as a nonprofit (no shareholders) corporation, the company is fully taxed and in 2015 incurred over $272.0 million in federal, state and local taxes7. Blue Cross NC has not been tax exempt since 1973 (State) and 1986 (Federal) and it is not a 501 (c)(3) charitable organization.
Because we don't have shareholders, our net income is invested back into the company into things such as health programs for our members, customer service improvements and technology. It also contributes to our reserves, which represent the safety net for our customers in the event of an economic downturn or public health emergency.