In addition to entering your password, the Blue Connect login process now includes an extra verification step. This is an important measure to protect your private information by ensuring only you can access your account.
Enter your username and password
Enter your username and password at the Blue Connect login screen.
If you haven't already, you'll be asked to verify your email address. You'll only need to do this once.
Select how to verify your login
Next, you'll choose a method for verifying your login. This method will be used for all future logins.
Complete your login
You will verify your login by entering a security code or by using the biometrics on your device. Then you will be logged in to your Blue Connect account.
Text message
Receive a text message that includes a security code.
Voice message
Receive an automated phone call from Blue Cross NC that includes a security code.
Biometrics
Use your fingerprint or facial recognition software on your device to log in.
Authenticator app
Receive a code via a smartphone app like Microsoft Authenticator or Google Authenticator.
Need more help?
If you have questions about the login process or need technical support, you can call us at 888-705-7050 Monday through Friday from 8:00 AM to 7:00 PM.
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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