Home health assessment visits

In-home health assessments

We partner with HouseCalls¹ to bring you health assessment visits with a licensed medical professional in the comfort of your home.

What are HouseCalls?

It's not always easy to find a doctor in your area or travel to the doctor's office for a health assessment visit. At Blue Cross and Blue Shield of North Carolina (Blue Cross NC), we don't want those challenges to get in the way of your health and well-being.

With HouseCalls, eligible members can get a free in-home health assessment from a medical professional. When you can't get to the clinic, we can come to you.

Learn More About HouseCalls

Watch a video about HouseCalls

Program highlights

With HouseCalls, an advanced practice clinician – like a nurse practitioner or a physician assistant – will travel to your home to provide a health assessment at no cost to you. Program highlights include:²

Health assessments, free of charge

99% member satisfaction rate

8+ member health screenings

89% of members have a repeat visit

What to expect during your home visit

During your visit, your clinician will check your vitals and talk to you about your health history. They can also talk to you about topics like:

Mental health concerns
Nutrition needs
Ongoing pain
Fall risk
Any other factors preventing you from living your healthiest life

If you have an urgent health need, your clinician can make a referral or work with your primary care provider (PCP) to make sure you get the follow-up care you need.

Disclosures:

Blue Cross and Blue Shield of North Carolina is an HMO, HMO-POS, PPO and PDP plan with a Medicare contract. Enrollment in Blue Cross and Blue Shield of North Carolina depends on contract renewal.

Blue Cross and Blue Shield of North Carolina Senior Health DBA Blue Cross and Blue Shield of North Carolina is an HMO-POS D-SNP plan with a Medicare contract and a NC State Medicaid Agency Contract (SMAC). Enrollment in Blue Cross and Blue Shield of North Carolina Senior Health depends upon contract renewal.

Blue Medicare Supplement plans offered: Plan A: BMS A, 1/26, Plan G: BMS G, 1/26, Plan HI DED G: BMS HDG, 1/26, Plan K: BMS K, 1/26, Plan N: BMS N, 1/26.

Medicare Supplement insurance plans are not connected with or endorsed by the United States Government or the federal Medicare program.

The federal government requires all Medicare Advantage members to continue paying their Part B premium each month.

Blue Cross and Blue Shield of North Carolina does not discriminate based on race, ethnicity, national origin, religion, gender, age, mental or physical disability, health status, claims experience, medical history, genetic information, evidence of insurability, sexual orientation or source of payment. All Blue Cross and Blue Shield of North Carolina items and services are available to all eligible beneficiaries in the service area.

Links marked with an external site icon indicate that you're leaving BlueCrossNC.com and Blue Cross and Blue Shield of North Carolina's plan information. The site you're going to is either a third-party vendor contracted with Blue Cross NC to provide services or an external website independent of Blue Cross NC.

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Blue Cross and Blue Shield of North Carolina (Blue Cross NC) offers several decision-support tools to aid you in making decisions around your health care experience. These tools are offered for your convenience and should be used only as reference tools. You should consult your own legal counsel, tax advisor or personal physician as applicable throughout your health care experience.

Out-of-network / non-contracted providers are under no obligation to treat Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.

The Blue FlexCard is issued by Stride Bank, N.A., Member FDIC, pursuant to license by Mastercard International. Stride Bank is an independent company offering debit card services and is solely responsible for its products.

Blue Cross NC contracts with independent companies to provide supplemental benefits. Those companies are responsible for the services they provide. They do not provide Blue Cross or Blue Shield products or services. Marks and trade names are property of their respective owners.

Change Healthcare is an independent company providing revenue and payment cycle management on behalf of Blue Cross and Blue Shield of North Carolina.

FitOn Health is an independent company providing health and fitness services on behalf of Blue Cross and Blue Shield of North Carolina.

CareLinx is an independent company providing in-home care solutions on behalf of Blue Cross and Blue Shield of North Carolina.

TruHearing is an independent company providing hearing health and hearing aids on behalf of Blue Cross and Blue Shield of North Carolina.

The entity that provides HouseCalls is an independent company that is solely responsible for the health and wellness services they provide on behalf of Blue Cross NC. Neither HouseCalls nor its parent organization provide Blue Cross or Blue Shield products or services. Blue Cross NC reserves the right to discontinue or change our wellness programs at any time.
HouseCalls: In-Home and Virtual Program webpage (Accessed March 2025).

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Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.

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