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Medicare Living well with your Medicare plan

As a member, you have access to our large network of doctors, hospitals, and pharmacies, plus lots of added benefits.
Your Medicare, your choice.

Between October 15 and December 7, you can review your plan and make changes if needed.

 Find a Plan Learn more about your coverage

Choose the Medicare coverage you have with Blue Cross and Blue Shield of North Carolina (Blue Cross NC) to learn about your plan's benefits. You can find your plan type on your member ID card.

Medicare Advantage

(Blue Medicare Medical Only℠ and Medical with Prescription Drug plans)

Prescription drug

(Blue Medicare Medical with Prescription Drug and Blue Medicare stand-alone Prescription Drug plans)

Medicare Supplement

(Blue Medicare Supplement℠ plans)

If you have our Medicaid + Medicare (HMO-POS D-SNP) plan, visit Healthy Blue + Medicare℠ for your plan details.

Read about the Inflation Reduction Act, a federal law that aims to reduce out-of-pocket drug costs for Medicare enrollees.
View your plan documents and policies

Read the details of your plan's coverage, rules for getting care, and what to expect as a member.
Plan documents

The Medicare forms library contains plan information booklets, claims and banking forms, and more. You can also find your formulary (drug list) and other prescription drug resources.
Visit Medicare Forms Library
Policies and legal

Learn more about your rights and responsibilities as a member, our quality assurance practices, how to appeal a coverage decision or determination, and how you are covered in a disaster.
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Find the care that's right for you

Find in-network doctors and pharmacies, search for prescription medications, and more.

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Access your Blue Connect member portal

With Blue Connect℠, you can manage your plan, track claims, estimate your drug costs, get a copy of your member ID card, find a pharmacy, and so much more.

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Get in touch with us
Blue Medicare Advantage HMO℠

888-310-4110 (TTY 711)

7 days a week: 8 AM to 8 PM
Blue Medicare PPO℠

877-494-7647 (TTY 711)

7 days a week: 8 AM to 8 PM
Blue Medicare Rx℠ (PDP)

888-247-4142 (TTY 711)

7 days a week: 8 AM to 8 PM
Healthy Blue + Medicare℠ (HMO-POS D-SNP)

833-713-1078 (TTY 711)

7 days a week: 8 AM to 8 PM
Corporate Addresses
Mailing address

Blue Cross and Blue Shield of North Carolina
PO Box 2291
Durham, NC 27702
Street address (deliveries)

Blue Cross and Blue Shield of North Carolina
4615 University Drive
Durham, NC 27707
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Disclosures:

Blue Cross and Blue Shield of North Carolina is an HMO, HMO-POS, PPO and PDP plan with a Medicare contract. Enrollment in Blue Cross and Blue Shield of North Carolina depends on contract renewal.

Blue Cross and Blue Shield of North Carolina is an HMO-POS D-SNP plan with a Medicare contract and a NC State Medicaid Agency Contract (SMAC). Enrollment in Blue Cross and Blue Shield of North Carolina depends upon contract renewal. 

Blue Medicare Supplement plans offered: Plan A: BMS A, 1/24, Plan G: BMS G, 1/24, Plan HI DED G: BMS HDG, 1/24, Plan K: BMS K, 1/24, Plan N: BMS N, 1/24.

Medicare Supplement insurance plans are not connected with or endorsed by the United States Government or the federal Medicare program.

The federal government requires all Medicare Advantage members to continue paying their Part B premium each month.

Blue Cross and Blue Shield of North Carolina does not discriminate based on race, ethnicity, national origin, religion, gender, age, mental or physical disability, health status, claims experience, medical history, genetic information, evidence of insurability, sexual orientation or source of payment. All Blue Cross and Blue Shield of North Carolina items and services are available to all eligible beneficiaries in the service area.

Links marked with an external site icon indicate that you're leaving BlueCrossNC.com and Blue Cross and Blue Shield of North Carolina's plan information. The site you're going to is either a third-party vendor contracted with Blue Cross NC to provide services or an external website independent of Blue Cross NC.

To view PDF documents, you need to download and install Adobe Acrobat Reader on your computer.

Blue Cross and Blue Shield of North Carolina (Blue Cross NC) offers several decision-support tools to aid you in making decisions around your health care experience. These tools are offered for your convenience and should be used only as reference tools. You should consult your own legal counsel, tax advisor or personal physician as applicable throughout your health care experience.

Out-of-network / non-contracted providers are under no obligation to treat Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.

The Blue FlexCard is issued by Stride Bank, N.A., Member FDIC, pursuant to license by Mastercard International. Stride Bank is an independent company offering debit card services and is solely responsible for its products.

Blue Cross NC contracts with independent companies to provide supplemental benefits. Those companies are responsible for the services they provide. They do not provide Blue Cross or Blue Shield products or services. Marks and trade names are property of their respective owners.

Change Healthcare is an independent company providing revenue and payment cycle management on behalf of Blue Cross and Blue Shield of North Carolina.

FitOn Health is an independent company providing health and fitness services on behalf of Blue Cross and Blue Shield of North Carolina.

SilverSneakers® is a registered trademark of Tivity Health. © 2025 Tivity Health, Inc. All rights reserved. Tivity Health is an independent company providing fitness services on behalf of Blue Cross and Blue Shield of North Carolina.

CareLinx is an independent company providing in-home care solutions on behalf of Blue Cross and Blue Shield of North Carolina.

TruHearing is an independent company providing hearing health and hearing aids on behalf of Blue Cross and Blue Shield of North Carolina.

Current as of 9/26/2025 | Y0079_13526_M CMS Accepted 09302025 | U36079, 7/25

Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.

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© 2025 Blue Cross and Blue Shield of North Carolina. ®, SM Marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. All other marks and names are property of their respective owners. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.