Learn how your coverage works and the benefits of being a plan member.
Your Blue Medicare Supplement℠ plan covers Medicare deductibles and coinsurance for a variety of health needs:
- Hospital stays
- Skilled nursing facilities
- Diagnostic tests
- Medications
- Surgical services
- Medical supplies
Your Outline of Coverage includes important information about what you pay for services. Log in to Blue Connect℠ to see your coverage and payment details.
Medicare Supplement members have access to a fitness and health platform with access to gyms, studios, and online classes.1
Members can enjoy unlimited use of the digital platform with live and on-demand classes from expert instructors, activity tracking, nutrition programs and more.
Learn more about FitOn Health,2 available through December 31, 2025.
Learn more about SilverSneakers,2 available beginning January 1, 2026.
With Blue365®, you can save on almost everything you need to support a healthy lifestyle at no additional cost.
- Discounts at top health and wellness retailers
- Deals to help members stay happy and healthy
- Discounts on goods and services, such as laser eye surgery, medical bracelets, and more
Simply register for Blue365 discounts to have deals delivered right to your email inbox.2
Taking care of your hearing is important. The TruHearing® plan covers one hearing aid, per ear, per year for a low copayment:
- $499 for TruHearing Standard hearing aids
- $699 for TruHearing Advanced hearing aids
- $999 for TruHearing Premium hearing aids
As part of the TruHearing program, a licensed provider will consult with you about your hearing aid options that best fit your lifestyle and needs.
To learn more or to schedule an appointment, call 866-201-9212 (TTY 711) from 8 AM to 8 PM, Monday through Friday.2
Medicare Supplement members can see any provider who accepts Medicare. To find a provider near you, visit medicare.gov.
Explore care options, or log in to Blue Connect℠ to search existing coverage.
You're not locked into a plan that doesn't fit your needs. If what you need changes, our exclusive Blue-to-Blue℠ program can help you switch to a plan that fits you better:
- Without additional medical exams
- Without additional health questions
For more information, call 800-478-0583 (TTY 711).
Your policy is your insurance contract. Log in to Blue Connect to read your policy and understand your rights and duties and those belonging to Blue Cross and Blue Shield of North Carolina (Blue Cross NC).
Blue Medicare Supplement plans have some limitations and exclusions. For example, Blue Cross NC does not provide benefits for services, supplies or charges that are:
- Not Medicare-eligible expenses under the Medicare program unless otherwise noted
- Incurred prior to the effective date of coverage, including any expenses when a subscriber is an inpatient on the effective date of coverage
- Payable under Medicare
If you're enrolled in a plan, you'll receive a policy and outline of coverage that will contain detailed information about your plan benefits, exclusions, and limitations. Your policy is your insurance contract. Please read your policy to understand all your rights and duties and those belonging to Blue Cross NC.
If there is any difference between what you read here and your insurance policy, the provisions of the policy will rule. Neither Blue Cross NC nor its agents are affiliated with Medicare or endorsed by the US government.
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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© 2025 Blue Cross and Blue Shield of North Carolina. ®, SM Marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. All other marks and names are property of their respective owners. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.