Helping North Carolina
Navigate COVID-19

Because our commitment to our communities hasn't changed

The COVID-19 crisis has affected each and every one of us in some way. And now more than ever, working together to offer help, support and guidance is imperative to how we get through this pandemic.

A commitment to North Carolina communities has been the cornerstone of our mission for over 85 years. And nothing is going to change that. We are adapting the way we work with our neighborhood and local non-profit organizations during this time to provide the right relief, resources and care to get through this challenging time.

We are focusing our efforts, along with care and coverage for COVID-19, on three main areas:


Food Security
  • Working with food banks statewide to expand their ability to serve communities
  • Addressing access to food by delivering meals
  • Supporting farm-to-table initiatives for local farmers
Community Centers
  • Helping centers that support communities
  • Working with schools to provide relief and support
  • Providing assistance to centers helping the most impacted populations
Crisis Relief
  • Relief for our members through COVID-19 care
  • Supporting the Red Cross for disaster readiness
  • Connecting North Carolinians to testing sites

Making a Difference Across the State

COVID-19 has impacted more than just our physical health. It's changed the way many of us find meals or food. It's influenced how we receive and have access to health care. It's made a difference in the way we get the financial support we need to help our families. 

But most of all, it's impacted the way Blue Cross NC provides help to the communities and neighborhoods that need us. And we aren't doing it alone. We're getting help from organizations all across the state.

To know where we were needed the most, we listened to our community partners. We're investing in areas that need the most help during this time. Through meaningful connections with community partners and brand new endeavors with community centers, we were able to put our help where it made the most impact.

We have invested $5.6 million to help North Carolinians access nutritious food and other essentials for wellbeing so we can get through this crisis together. 

From the Mountains to the Coast...

We're working to provide safety, security and wellbeing through:

WE RESOLVE. To help our most impacted communities.

While accounting for only 9.8% of the NC population, the Hispanic community accounts for 40% of the state's COVID-19 cases.1
Only 22% of the NC population is African American, but 36% of confirmed COVID-19 cases are in African American communities.2
The Hispanic population is more likely than other Americans to lose a job due to COVID-19.3

While COVID-19 has impacted all of us in many ways, some communities across North Carolina have been impacted harder by the financial, economic and health concerns associated with the pandemic. 

African American and Hispanic populations have been disproportionately impacted by COVID-19 - whether that's in ability to find work, care for their families, or in their health care needs. That's why it's a priority for us to understand how we can provide the needed support to the communities impacted most. 

Within our $5.6 million investment across the state, we worked with non-profit organizations that service African American and Hispanic communities - who are more vulnerable during this uncertain time. 

Did you know, nearly 65% of Durham Public School Students receive free or reduced lunch?4 That's why it's important for us to invest in organizations that help these students and their families.

DPS Foundation and Durham County
Most Durham Public Schools students are African American and Hispanic - some of our hardest hit communities. We have donated an $200,000 to help provide meals after the school year ended.

Urban Ministries of Durham
We funded $15,000 in food operations to help provide meals to families in low-income and African American communities. The demand on local food banks and organizations has been hard on the communities that use them the most.

Camino Community Center
We offered support to help expand operational capacity at the Camino Community Center. The center provides food to more than 300 members of the Hispanic community weekly.

El Centro Hispano
Our investment allows the center to continue providing support to Hispanic community members with food, financial assistance, health screenings and education during COVID-19.

Helpful resources for you and your family

mother putting a mask on her daughter

COVID-19 has impacted all our lives in ways we never could have imagined - and our communities are our top priority. 

Keeping your family safe and fed, finding health care, or even figuring out how to afford necessities can take a mental and physical toll. 

We want to help. There are resources you can use to make navigating this pandemic a little easier. And we're always here - supporting North Carolina communities - when you need us.


Support during COVID-19

Dial 211, the North Carolina COVID-19 Crisis Hotline, to get access to:

  • Financial assistance and education
  • Food and nutrition resources
  • Childcare, and more

Helpful Resources: