We're committed to health care equity, where everyone reaches their full health potential despite cultural, economic or community challenges.
We can’t be truly healthy until racism and health disparities no longer exist. But for many North Carolinians, health care equity isn't a reality. Imagine being denied care or facing bias because of your sexual orientation, gender identity, race or ZIP code. These inequities happen every day for millions of people across the state.
Health care equity goes beyond offering quality care. It requires listening to those most impacted and expanding access to services like behavioral health care, maternal support and infant care. It also requires provider incentives to move into rural and historically underserved communities.
Over the next five years, we’re determined to create healthier NC communities. Our investments and partnerships with historically underserved and underrepresented communities will improve racial disparities in:
A limited awareness of health inequities hurt our ability to address these issues. We responded by introducing formal training programs to familiarize Blue Cross NC employees with the unique challenges faced by underserved communities. Through these programs, leadership and employees completed vital training that will better allow us to identify and solve complex issues around health care equity.
American Indians suffer from higher rates of serious health problems, including diabetes and its related issues, heart disease and substance use disorders, leading to a life expectancy almost six years less than any other race or ethnic group.2 We’ve led funding, education and sponsorship efforts designed to support their health, wellness and cultural heritage. Through these efforts, we’ve delivered health care that aligns with their cultural and religious traditions and better meets their community needs.
We took proactive steps to support our most at-risk communities by contributing resources and building awareness campaigns about health precautions and COVID-related racism. We contributed direct COVID-19 relief to provide nutritious food and essentials and fund community centers and crisis-relief organizations.
See our Point of Blue blog articles for our latest work to support diversity, equity and inclusion across our company and community.
Caravan Health is an independent company that is solely responsible for the services it provides. Caravan Health does not offer Blue Cross or Blue Shield products or services.
Source: ncai.org/policy-issues/education-health-human-services/health-care (Accessed July 2023).
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
© 2023 Blue Cross and Blue Shield of North Carolina. ®, SM Marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. Blue Cross NC is an abbreviation for Blue Cross and Blue Shield of North Carolina. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.