Blue Cross and Blue Shield of North Carolina (Blue Cross NC) is implementing a requirement for providers that currently receive payment electronically via EFT AND by paper check. Under the requirement, only one form of payment can be selected. This requirement only applies to providers that are currently being paid electronically via EFT but also receive some payments via paper check. Note: providers that joined the Blue Cross NC network after 2018 were required to set up payment via EFT.
To determine if you need to select one form of payment, please login to your Blue E account and follow these steps:
1. Select Admin option on the left side of Home page.
2. Select the ‘Electronic Funds Transfer’ option.
3. Enter your NPI in the first entry field and select Search.
4. Review the “Status” element displayed for each record listed, to determine if you are all Paper Check, all EFT or a mixture.