The Blue Cross and Blue Shield of North Carolina (Blue Cross NC) public website is getting a major redesign and will launch August 8, 2023, at http://www.bluecrossnc.com.  

For our provider community, we have redesigned our public website with a cleaner, simpler design and navigation providing you with the web resources you need to continue to provide high quality care to our members. Some enhancements include:  

• You can now log into Blue e, our provider portal, from any page, although your log in credentials will not change 
• Better organization and navigation helping you locate the information you need quickly 
• Improvements to search tools making it easier to find relevant answers to your questions.   
• Redesign and improvements to the web experience for the most popular processes including:  
  • Credentialing and Enrollment 
  • Medical Policy Search 
  • Claims, Appeals and Inquires  
• Retiring the Provider Toolkit pages due to low utilization.

To learn more about some of the changes that will specifically affect our provider community we created a video available here.