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How to Get Provider Service Support for IPP Host COVID-19 Inquiries February 22, 2021 Ancillary Pharmacy COVID-19

Please note: The following is specific to Inter-Plan Program Host (IPP Host) members. These are members of another state’s Blues plan but receive care in North Carolina.

Starting Feb. 22, 2021, please do not use the COVID-19 Claims Escalation form or email address for IPP Host member inquiries. All inquiries for this group of members, whether they are related or unrelated to COVID-19, should use the contacts listed below:

  • To verify benefits for IPP Host members, please call 800-676-2583.
  • For questions related to claims, providers can review the claim on Blue e or call 800-487-5522.

Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.

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