Publication Date: 

Please note: This communication applies to Healthy Blue + MedicareSM (HMO D-SNP) offered by Blue Cross and Blue Shield of North Carolina (Blue Cross NC).

In this 60-minute webinar, you will learn how to use the Availity* attachment tools to submit and track supporting documentation electronically to Blue Cross NC and affiliate payers.

We will explore key workflow options to fit your organization’s needs, including how to:

  • Work a request in the inbox of your Attachments Dashboard.
  • Enter and submit a web claim including supporting documentation.
  • Use EDI batch options to trigger a request in your inbox.
  • Track attachments you submitted using sent and history lists in your Attachments Dashboard.
  • Get set up to use these tools.

As part of the session, we will answer questions and provide handouts and a job aid for you to reference later.

Register for an Upcoming Webinar Session:

  • In the Availity Portal, select Help & Training > Get Trained.
  • The Availity Learning Center opens in a new browser tab.
  • Search for and enroll in a session using one of these options:
    • In the Catalog, search by webinar title or keyword.
      • To find this specific live session quickly, use keyword medattach.
    • Select the Sessions tab to scroll the live session calendar.
  • After you enroll, you will receive emails with instructions to join the session.
Date Day Time
January 8, 2021 Friday 1 p.m. to 2 p.m. ET
January 19, 2021 Tuesday 3 p.m. to 4 p.m. ET

* Availity is an independent company providing administrative support services for Healthy Blue + Medicare providers on behalf of Blue Cross and Blue Shield of North Carolina.