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Policies and Best Practices


We are committed to conducting business with honesty, integrity and fairness.

See our ethical commitment

Our code of conduct and governance guidelines reflect our commitment to honesty, integrity and fairness.

The Blue Cross and Blue Shield of North Carolina (Blue Cross NC) Code of Conduct provides important guidelines for ethical and lawful conduct for every employee and member of our board of trustees. It puts our values into action and is more than a set of rules. It covers the principles we follow and guides us to the right decisions every day. 

Learn more about our Code of Conduct

Want to learn more about Blue Cross NC ethics? You can call the ethics hotline at 888-486-1554. The hotline is a confidential service that you can call 24 hours a day if you have questions or concerns about the Code of Conduct. 

Not the number you need? See our complete listing of Blue Cross NC phone numbers to call exactly who you need to reach.