What you need to register
Before you start, you'll need to get a few things ready, including:
- Your member ID card
- Date of birth
- ZIP Code
- An email address
- A phone number
No member ID card? No problem. You'll have an option to register with an authorization code sent via a phone call or text message.
You must have an active Blue Cross and Blue Shield of North Carolina (Blue Cross NC) plan to get a code. If you just purchased your plan, it could take up to 48 hours to verify your enrollment.
Registration steps
Before you can sign in to Blue Connect, you have to get registered.
Answer questions
Fill in some information, including:
- Whether you're registering for yourself or for a dependent
- What kind of policy you have (medical, dental, or vision)
Add information
Enter your subscriber ID and your 2-digit member code from your member ID card.
If you don't have a subscriber ID, you can get an authorization code via a phone call or text message. Enter it to continue.
Create your username and password
Follow the prompts in the Blue Connect registration process to create a username and password that meet security requirements.
Choose your security question
Your security question will be used if you ever need to reset your password. Either choose a question from our list or write your own.
Enter your email address
Ocassionally, we may need to contact you about your account. You'll need to add your email address.
Submit your registration
Click the button on the bottom of the registration process that says Submit, and you're all set!
If you need more help, we can walk you through the process. Call 888-705-7050 for Web Technical Assistance or contact us.
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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