Blue Cross and Blue Shield of North Carolina (Blue Cross NC) collaborates with Change Healthcare’s My Advocate® program to help find out if you’re eligible for government programs and Extra Help to reduce your health care costs. By working with an advocate, you’ll receive personalized assistance, eligibility information, and help through the application process if you qualify.
To make the assessment, My Advocate will gather personal financial information necessary to make a determination, so be prepared for questions regarding your finances. Rest assured that Change Healthcare does not share this information with any company or agency other than government agencies that require it should you qualify. The Blue Cross NC contract with Change Healthcare requires that your information be protected. Blue Cross NC does not receive the information that Change Healthcare gathers.
With Dual Enrollment Advocate™, My Advocate will perform an individual screening to determine your eligibility for Medicaid services and Medicare Savings Programs that can help with some of your Medicare costs based on your income and financial asset level. If eligible, an advocate will help you through the enrollment process.
My Advocate can also help identify if you are eligible to receive Extra Help to pay for prescription medication and assist you with completing the program application.
