Skip to main content
Shop Plans Learn more about our coverage options including health, Medicare, dental and vision options for you, your family or your employees. Get Started Individual & Family Medicare Employer Vision Dental International Travel Find Care FAQ Blog Members Stay on top of your health care with helpful member resources. Members Home Medicare Health Dental Vision Find Care Member Knowledge Center Member Forms Medicare Forms Library Make a Payment Federal Employees Student Blue Healthy Blue Providers Access tools, policies and the latest information to help you care for our members. Providers Home Network Participation Networks & Programs Claims, Appeals & Inquiries Prior Authorization Services & CPT codes Prescription Drug Search Policies, Guidelines & Codes Provider News Provider FAQ Contact Us Employers Learn about our coverage options for small and large employers, and access tools and resources for your group. Employers Home Shop Employer Plans Employer Portal Support Member Forms & Resources Find Care Blog Agents Access the tools you need: rate quotes, applications, forms, the latest industry news, marketing materials and more. Agents Home Agent Services Check Eligibility Find Care Member Forms & Resources Medicare Forms Library
Contact Us
Español
Log In
I am ... Please select A member A provider An employer An agent
Log in to Agent Services
Log in to Employer Services Register for Employer Services I'm registered but need portal access
Username Forgot username? Continue to Log In Register for Blue Connect Need help? Learn how to log in.
Log in to Blue e Register for Blue e Log in to Dental Blue
Standing strong

Recovery is well underway across areas impacted by Hurricane Helene in 2024. Blue Cross and Blue Shield of North Carolina (Blue Cross NC) has stood by our members and communities from immediate relief to long-term recovery.

We're here to help

While progress is evident, the path to full recovery is ongoing – and Blue Cross NC is here for the long haul.

Our North Star, our purpose, is to improve heath for all and ensure that people get care when they need it. We’ve committed to being there for western North Carolina as long as needed.

Colleen Briggs
President of the Blue Cross NC Foundation and Vice President of Corporate Responsibility

Our commitment in action
Responding to our community partners

To support impacted communities, Blue Cross NC has worked with local organizations to understand their needs and support recovery.

  • Committed in partnership with Healthy Blue and the Blue Cross NC Foundation, more than $6.8 million to 71 organizations for Hurricane Helene relief.
  • Donated more than 140,000 essential supplies, including diapers, cleaning products, and medications.
  • Contributed 43,000+ supplies, $57,000+ in donations, and countless volunteer hours by our employees.
Supporting our members

To provide immediate relief for members in designated disaster areas, Blue Cross NC helped members access health care as quickly as possible.

  • Early prescription refills and extended premium payment timelines.
  • Telehealth access and mental health resources for impacted members.
  • Proactive outreach to members with critical health needs, including dialysis, oxygen therapy, transplants, and prenatal/postnatal care.
Get involved
Share stories

You can share stories of resilience and recovery through a community archives project in western North Carolina.

Share a Story
Volunteer and donate

There are still ways to get involved in the Hurricane Helene recovery effort. Find out how you can join with WNC Recovery.

Learn More
Community spotlights

Since April 2025, the Blue Cross NC Foundation has awarded nearly 30 grants to organizations working to rebuild infrastructure, restore services, and strengthen community well-being across the region.

Providing fresh food access from 50 farms to hundreds of families

The Appalachian Sustainable Agriculture Project (ASAP) launched a farmer relief grant program and expanded fresh food access in 23 mountain counties. Its Appalachian Farms Feeding Families program supported more than 50 farms and hundreds of families through early childhood centers and local restaurants.

Learn More About ASAP
Rebuilding clinics and expanding mental health services

The North Carolina Community Health Center Association (NCCHCA) coordinated emergency funding and launched a Disaster Relief Fund. NCCHCA supported 43 health centers statewide, including nine in western NC. Grants are helping rebuild clinics, support staff, and expand mental health services.

Learn More About NCCHCA
Restoring infrastructure and emergency preparedness

AMY Wellness Foundation deployed rapid-response grants and formed recovery groups in Avery, Mitchell, and Yancey Counties. New funding is supporting infrastructure restoration, emergency preparedness, agricultural recovery, and direct family support.

Learn More About AMY
Partnering for resilience

Recovery is more than rebuilding – it’s about resilience. We remain dedicated to listening, learning, and working alongside our western North Carolina communities. Read more about our work to support recovery following Hurricane Helene on our Media Center.

Committed more than $6.8 million in relief to 71 organizations

Donated more than 140,000 essential supplies

How ABCCM connected Hurricane Helene survivors to care
Learn more
Blue Cross NC Supports WNC as Recovery Continues from Helene
Learn more
How Insurers Responded to Disasters
Learn more
Help us help western NC drive forward

To support western NC's recovery from Hurricane Helene, we're hosting a food drive to get healthy foods into the hands of families in need. Support the western NC relief efforts by donating food and you can claim up to four free tickets to the NASCAR Xfinity Series Blue Cross NC 250 at Charlotte Motor Speedway on Saturday, October 4. Tickets are available while supplies last.

Where to donate

Bring your food donation to any Blue Cross NC location to claim your tickets.

Find Locations
What to bring

Donate healthy non-perishable foods like canned beans, vegetables, and fruits.

Get More Suggestions
Who benefits

Donations benefit MANNA Food Bank and other local food bank locations.

Learn About MANNA