An FEP plan provides members with unique resources, from free health screenings to medication management programs, that help them live their healthiest lives.
Explore the resources that will help you make the most of an FEP plan.
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5.5 million
Federal employees, retirees, and their families across the US and overseas are FEP members.
2 million +
Doctors and hospitals in our network with overseas coverage keeps you protected when working or traveling outside the US.
24 / 7 care
Through our telehealth services provided by Teladoc Health®, you can get treatment for minor injuries and illnesses, mental health support, and more by phone or video.
65 years of service
Since 1960, the Blue Cross and Blue Shield Federal Employee Program has been the top health insurance choice for federal employees. Members enjoy the largest provider network, comprehensive benefits and tools that make managing their health easier.
We are proud to provide trusted coverage for our federal employees and their families.
Prescription drugs
Some prescription medications require pre-approval from Blue Cross and Blue Shield of North Carolina (Blue Cross NC).
Before you buy, you can check to see if your prescriptions need pre-approval by visiting the FEP Blue pharmacy page. You can also call the Retail Pharmacy Program at 800-624-5060, or check your plan brochure for more information.
Pre-approvals for medical services
Some procedures and services require pre-approval from Blue Cross NC. Services that may require pre-approval include:
- Hospice care
- Inpatient hospital admission
- Organ and tissue transplants
- Mental health and substance use disorder care
Before you make your appointment for these services, have your doctor or provider call us at 800-222-4739. Your doctor can also find pre-approval forms on our provider prior authorization page.
Free seminars
Blue Cross NC hosts monthly virtual events to support members on topics including planning for retirement, health care basics, stress management, and nutrition.
Learn more about the events by visiting FEPBlue.org and selecting "North Carolina" from the state drop-down menu.
Free mobile health app
Wellframe® is a free iPhone app that connects members to a confidential and supportive health care team.1 Wellframe can give personalized daily care plans, appointment reminders, encouragement and support, and health checklists tailored to members.
If you have questions about your health or a condition that requires special care, we can help.
Chronic condition management
Members with chronic health issues like asthma, diabetes, or heart disease may be eligible for Healthy Endeavors℠. By calling 888-392-3506, members can talk with a trained nurse health coach at no extra cost.
Case management program
Our nurse case managers can teach members about complex health conditions, provide reading materials to learn more, coordinate care with doctors, and help create a preventive care plan for healthier living. Call 888-234-2415 to talk with a case manager.
Medication therapy management
We provide medication therapy management (MTM) to members with a Service Benefit Plan. By calling 984-364-3798, members can talk with clinical pharmacists who can help identify, prevent, and resolve any medication-related problems, from side effects to drug use for non-medical purposes.
Whether it’s a question about health insurance, a chronic condition or something else, we can connect you with someone who has the answers.
Contact a group consultant or call 800-222-4739 for assistance.
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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