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Working at Blue Cross and Blue Shield of North Carolina (Blue Cross NC) is both a professionally and a personally rewarding experience. The talented people who work here take pride in knowing that every day they're making a difference in members' lives. Our employees get satisfaction from helping our members daily and transforming health care for all North Carolinians.
Making A Difference
Get a glimpse of what it's like to work in such a dynamic environment from a few of our employees.
Challenging and Inspiring Work
At Blue Cross NC, you'll be part of a team that's nationally recognized for the progressive way it's transforming health care. You'll be on the cutting edge of health care delivery. From improving the quality of patient care to pioneering new ways for our members to get care, your work will benefit millions of people in North Carolina and beyond.
As part of our team, your work is an important part of Blue Cross NC's performance and place in a competitive market. When you work here you know that your contributions enhance the work of your colleagues and help our customers in critical ways. You'll be working with other talented people who take pride in their work. People who really care about those they work with and the company they work for.
Culture & Values
Our employees are the heart of our company. They make Blue Cross NC a company known throughout North Carolina for high quality and dedication to their customers. We hire people who are committed to doing their best. People unafraid to Live Fearless.
When you join our team, you become part of a culture. It's all how we relate to each other and to our customers. It's how we show up each day to do the work needed to deliver on our Mission and Vision. And it's just one of the reasons it's so rewarding to work at Blue Cross NC.
Bring your positive energy, be the solution, make a difference
EVERY CUSTOMER MATTERS
Seek to understand and be obsessed with meeting their needs
Balance intuition with data and insights to make decisions
INNOVATE TO ELEVATE
Push boundaries, be curious, inspire breakthroughs
Take chances, be courageous, speak the truth, own it
Commitment to Health and Wellness
We're also committed to our employees' health and well-being. We take our employees' health seriously and promote a culture of wellness within our company. As a health care company, we model healthy behaviors for our members.
That means helping our employees make healthy habits part of each day. We encourage healthy habits with walking trails, our employee gym, onsite weight management programs and available fresh produce deliveries for employees to take home. We also offer financial rewards to employees to encourage healthy lifestyles.
Working at Blue Cross NC is not only personally rewarding, it makes a difference the lives of millions of people. We help improve the health and well-being of all North Carolinians. Our employees volunteer their time and talent in communities across the state.
We sponsor a variety of volunteer programs that our employees proudly take part in. In 2014, our employees:
- Built a KaBOOM! playground in just six hours to benefit more than 1,000 children in Fayetteville's Clark Park.
- Joined 1,000 other volunteers to sort enough rice and beans for 170,000 meals at Sort-a-Rama, a special event hosted by the Food Bank of Central and Eastern North Carolina.
- Provided weekend meals for 150 local students each week during the school year through the Backpack Buddies program.
- Hit the pavement in support of the American Diabetes Association, Susan G. Komen Race for the Cure and the March of Dimes. Our employees raised $54,000 for these organizations.
- Donated more than $1,000,000 to nonprofits through our annual employee giving campaign and matching contributions from Blue Cross NC.
Personal and Professional Development
At Blue Cross NC, we encourage our employees to learn and grow. That's why we're committed to offering best-in-class learning and professional development programs through our corporate university, Blue University. Industry leaders like the Association for Talent Development, Chief Learning Officer magazine and the Center for Leadership Studies have all recognized Blue University for excellence.
At Blue University you'll find resources to help you build your career in a variety of areas:
- Business expertise
- Job-specific skills
- Leadership skills
- Continuing education
And we make it easy to take courses with a variety of formats:
At Blue Cross NC, we believe that managing work, family and personal lives is important for the well-being of our employees and their families. That's why we have a range of flexible work options available. It's our goal to make sure you can meet your professional responsibilities without sacrificing your personal life. We believe that a good work-life mix keeps our employees more satisfied and able to give their best.
We offer a variety of options to help you manage both your work life and personal life.
- Flex time
- Mobile work
- Compressed work weeks
- Job sharing
We also offer backup child care, elder care and pet-sitting services to employees who need them.
"Having access to Flexible Work Option is huge. I am able to work where I want to work. But what that means is that I'm trusted to get my work done."
Lauren Scott, Program Manager
As a Blue Cross NC employee, you'll be part of a diverse community where your unique talents and point of view are valued. You'll work with colleagues from a variety of diverse backgrounds that help us connect with the people we serve throughout the state.
Our commitment to diversity:
- Creates a supportive, inclusive workplace
- Helps us adapt to the changing world of health care
- Fuels innovation
- Reflects the variety of communities we serve in NC
Because of our commitment to diversity, Blue Cross NC:
- Scored 100 in the Corporate Equality Index
- Was recognized by Working Mother Magazine as one of the top 100 companies for working mothers for 9 years
- Created the Red, White and Blue resource portal to help military veterans and their families get the best medical care
Employee networks are one important way Blue Cross NC supports diverse perspectives. Our groups offer a unique way for us to tap into and understand the population of each group.
When you join an employee network, you'll be able to influence the culture of Blue Cross NC and be a voice for the concerns and viewpoints of each group. Our senior leaders get a unique perspective on company projects, policies and goals from each network.
Our employee networks:
- Give us valuable insight into untapped market opportunities
- Enhance and strengthen the skills and talents of our workforce
- Encourage partnerships between departments