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Experience Health


How can we help you?

We're here to answer your questions and help you find what you're looking for.

What support do you get with Experience Health?

You get support for all of your health needs, such as:

  • Chronic illness management
  • Lifestyle coaching
  • Healthy eating guidance

You can sign up for Experience Health Care Support– your dedicated team of care experts. The Care Support team is available to you on the phone or in person. You can get help building better health, managing an illness, coordinating your care, and more.

Talk with a Care Support team member by calling 919-660-3426, 8 AM to 5 PM, Monday through Friday. 

Helpful resources

Looking for more information about Medicare or financial advice for older adults? Check out these helpful resources:

  • – The official US government site for Medicare.
  • – Includes a Live Chat feature to answer your Medicare questions.
  • – The National Council on Aging offers advice and resources to promote financial well-being in older adults.

Contact us

Available 8 AM to 8 PM, 7 days a week

Not yet a member?

833-905-1311 (TTY: 711)


© 2024 Experience Health, Inc. All rights reserved.

For accommodation of persons with special needs at sales meetings, call 833-905-1311 (TTY: 711), 8 AM through 8 PM, 7 days a week.

Experience Health is an HMO plan with a Medicare contract. Enrollment in Experience Health Medicare Advantage (HMO) depends on contract renewal.

The federal government requires all Medicare Advantage members to continue paying their Part B premium each month.

To join Experience Health Medicare Advantage (HMO), you must have Medicare Part A and Part B, and live in the service area (Durham, Franklin, Granville, Lee, Orange, Person, Vance or Wake counties, North Carolina). Please contact the plan for more information. Medicare beneficiaries may also enroll in Experience Health Medicare Advantage (HMO) through the CMS Medicare Online Enrollment Center located at

This information is not a complete description of benefits. Call 833-905-1311 (TTY: 711) for more information. Other providers are available in our network. Out-of-network/non-contracted providers are under no obligation to treat Experience Health Medicare Advantage (HMO) members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.

ATTENTION: If you speak a non-English language, call 833-905-1311 (TTY: 711) and you will be connected to an interpreter who will assist you at no cost.

SilverSneakers® is a registered trademark of Tivity Health. © 2023 Tivity Health, Inc. All rights reserved. Tivity Health is an independent company providing fitness services on behalf of Experience Health.

Blue Cross NC contracts with independent companies to provide supplemental benefits. Those companies are responsible for the services they provide. They do not provide Blue Cross or Blue Shield products or services. Marks and trade names are property of their respective owners.

®, ℠ Marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. Experience Health is an independent licensee of the Blue Cross and Blue Shield Association, serving North Carolina.

This page was last updated 2024-03-01

H3777_EX5028_M_2024 CMS Accepted 02282024