Smart Shoppers, Brilliant Savings
When Employees Shop for Health Care, Everyone Saves
Are you paying higher medical expenses than necessary? Join other employers who have saved millions with SmartShopper®, an innovative and easy way to turn your employees into savvy health care consumers.1 It lets them compare the price of dozens of procedures, from a mammogram to a full hip replacement.
When employees choose a lower-cost provider through SmartShopper, they earn a cash reward – from $25 to $500 per procedure!2 So not only do you save through lower claims payouts, your employees pay less out-of-pocket and get a check in the mailbox – just for shopping.
Plan sponsors saved a total of:
in medical costs1
(over a 3-year period)
Integrated for convenience
To make the experience easy, SmartShopper is integrated into Blue ConnectSM online tools. So all shoppers need to do is log in and go to Find a Doctor. SmartShopper results automatically display in cost comparison searches. For those who prefer to shop over the phone or need a little help, the Personal Assistant Team is just a quick call away. They will help employees shop and even schedule appointments.
Quality, in-network care
Employees can expect quality care across the provider choices. And they won’t need to search for in-network doctors or facilities, since SmartShopper leverages the existing Blue Cross and Blue Shield of North Carolina (Blue Cross NC) local and national network of providers.
of SmartShoppers would recommend the service to their friends, colleagues and family.3
How It Works
Employees shop for 80+ medical procedures online through Blue Connect, or by calling the Personal Assistant Team
They have their procedure at a reward-eligible location of their choice
SmartShopper mails a reward check directly to the employee’s home once the procedure is complete and the claim is paid
Getting and keeping employees interested in shopping is easy, too. SmartShopper takes a 360-degree approach to member engagement that's designed to connect with shoppers all along their journey, from enrolling to shopping, to earning and repeating.
Reaching out to employees and their families in the workplace and at home multiple times a year, SmartShopper provides tailored messaging based on actual claims experience and demographics.
Analytics & Reporting
Detailed employer reporting is also provided to help you use actual data to optimize engagement and savings.4
Monthly reporting includes:
- Total amount of savings
- Average savings/claim
- Potential savings
- Number and type of services shopped
- Number of claims per procedure
- Number of incentives paid
- Shopper demographics by age and gender