Voluntary Recall of Philips Respironics CPAP Machine, BiPAP Machine, and Ventilators

Please note, this communication applies to Healthy Blue + Medicare℠ (HMO D-SNP) offered by Blue Cross and Blue Shield of North Carolina (Blue Cross NC).

On June 14, 2021, Philips Respironics issued a voluntary recall on specific brands of their continuous positive airway pressure (CPAP) machines, bilevel positive airway pressure (BiPAP) machines and ventilators. Philips Respironics has established a registration process that allows patients, users or caregivers to look up their device’s serial number and initiate a claim if their unit is affected. To view the recall information and register your device, visit the Philips website voluntary recall information page.

Members may also call Philips Respironics at 877-907-7508 with questions. We highly recommend that devices be registered to appropriately identify all recalled units and so that impacted patients, users and caregivers receive the most up-to-date information from Philips Respironics.

Note: Philips Respironics is an independent company providing medical devices for Healthy Blue + Medicare members on behalf of Blue Cross and Blue Shield of North Carolina.

For more provider information and resources, visit our Healthy Blue + Medicare page. 

BNCCARE-0166-21 June 2021 519195MUPENMUB