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Provider Call Center Experiencing High Call Volume
The Provider Call Center that handles Prior Authorizations is currently experiencing higher than normal call volume. We appreciate your patience.
Did you know, our Blue e Care Affiliate portal allows providers to check eligibility, load an authorization, make modifications on a pended case, or check for status updates?
Check out “What is Blue e?” on the Blue Cross NC website to learn more about the provider portal.
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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