A guide to logging in to Agent Services, the agent portal from Blue Cross and Blue Shield of North Carolina (Blue Cross NC).
In addition to entering your password, the agent login process now includes an extra verification step. This is an important measure to protect private information by ensuring only you can access your account.
Enter your username and password on the agent login screen.
If you haven't already, you'll be asked to verify your email address. You'll only need to do this once.
Next, you'll choose a method for verifying your login. This method will be used for all future logins.
You will verify your login by entering a security code on your device. Then you will be logged in to your account.
Receive a text message that includes a security code.
Receive an automated phone call from Blue Cross NC that includes a security code.
Receive a code via a smartphone app like Microsoft Authenticator or Google Authenticator.
If you have questions about using Agent Services or need technical support, call the Agent Contact Center.
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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