Get the most from Blue Cross and Blue Shield of North Carolina (Blue Cross NC)
We've created a brochure that outlines important information for our practitioners that covers the following topics:
- Member rights and responsibilities
- Pharmacy management procedures and updates
- Behavioral health services
- Practitioner rights
- How to obtain a copy of utilization management (UM) criteria
- Case management program eligibility and referrals
- Chronic condition management
Two easy ways to get your brochure:
New and existing practitioners can access the Annual Provider Update Brochure (PDF).
New and existing practitioners can request a paper copy of the brochure by calling 800-777-1643.
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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© 2026 Blue Cross and Blue Shield of North Carolina. ®, SM Marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. All other marks and names are property of their respective owners. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.