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Register for August webinars on IOP and PHP behavioral health medical policies
August 07, 2025 Claims & Coding Physicians & Specialists Facilities & Hospitals

As part of our commitment to support high-quality behavioral health services, the Blue Cross and Blue Shield of North Carolina (Blue Cross NC) Behavioral Health team will host two provider webinars in August focusing on prior authorization requirements for Intensive Outpatient Programs (IOP) and Partial Hospitalization Programs (PHP).

These sessions will serve as a refresher on the updated IOP and PHP medical policies that became effective August 1, 2024, to confirm that care is medically necessary, clinically appropriate, and contributes to the successful outcome of treatment prior to services being provided. Since then, we have received valuable feedback and want to ensure that our provider partners are aligned with current expectations, documentation standards, and best practices for submitting authorization requests.

Webinar options

To attend, please register for a session that works best for your schedule. Both webinars will cover the same content:  

Who should attend

We highly encourage participation from both administrative and clinical staff involved in service delivery or submitting authorization requests for IOP and PHP programs.

For questions, please email Behavioral Health at behavioralhealth@bcbsnc.com.  

Disclosures:

Blue Cross and Blue Shield of North Carolina Senior Health DBA Blue Cross and Blue Shield of North Carolina is an HMO-POS D-SNP plan with a Medicare contract and a NC State Medicaid Agency Contract (SMAC). Enrollment in Blue Cross and Blue Shield of North Carolina Senior Health depends upon contract renewal.

NCBCBS-CR-087727-25-CPN87599 July 2025

Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.

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