Skip to main content
Shop Plans Learn more about our coverage options including health, Medicare, dental and vision options for you, your family or your employees. Get Started Individual & Family Medicare Employer Vision Dental International Travel Find Care FAQ Blog Members Stay on top of your health care with helpful member resources. Members Home Medicare Health Dental Vision Find Care Member Knowledge Center Member Forms Medicare Forms Library Make a Payment Federal Employees Student Blue Healthy Blue Providers Access tools, policies and the latest information to help you care for our members. Providers Home Network Participation Networks & Programs Claims, Appeals & Inquiries Prior Authorization Services & CPT codes Prescription Drug Search Policies, Guidelines & Codes Provider News Provider FAQ Contact Us Employers Learn about our coverage options for small and large employers, and access tools and resources for your group. Employers Home Shop Employer Plans Employer Portal Support Member Forms & Resources Find Care Blog Agents Access the tools you need: rate quotes, applications, forms, the latest industry news, marketing materials and more. Agents Home Agent Services Check Eligibility Find Care Member Forms & Resources Medicare Forms Library
Contact Us
Log In
I am ... Please select A member A provider An employer An agent
Log in to Agent Services
Log in to Employer Services Register for Employer Services I'm registered but need portal access
Username Forgot username? Continue to Log In Register for Blue Connect Need help? Learn how to log in.
Log in to Blue e Register for Blue e Log in to Dental Blue
Back
Upcoming Provider Training for Prior-Authorization Self-Service Capabilities within our Provider Portal, Care Affiliate November 15, 2024 Physicians & Specialists

As we announced in this recent provider news, effective December 9, 2024, Blue Cross NC is introducing new functionality within our Provider Portal, Care Affiliate, to enhance the existing prior authorization process that providers are accustomed to using.

 The new functionality will:

  • Enable providers to quickly determine if prior authorization is required.

 Advantages include:

  • Faster determinations for providers.
  • Reduce the need for mailed correspondence, faxes, and phone calls.
  • Reduce the need to check the Blue Cross NC Prior Plan Approval List.

 We have numerous dates and times available to register for our provider training sessions. Please register for one of the time slots below. Training sessions will last approximately an hour. 

Date: December 3, 2024, 1 PM EST
Register for the December 3 training session.

Date: December 4, 2024, 11 AM EST
Register for the December 4 training session.

Date: December 5, 2024, 3 PM EST
Register for the December 5 training session.

Date: December 6, 2024, 10 AM EST
Register for the December 6 training session.

Date: December 10, 2024, 11 AM EST

Register for the December 10 training session. 

Date: December 11, 2024 1 AM EST

Register for the December 11 training session. 

Date: December 13, 2024 11 AM EST

Register for the December 13 training session. 

If you need access to the Care Affiliate application within our Blue e portal please call the eSolutions Help Desk 888-333-8594 or have your administrator complete the Blue e registration form.