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You’re Invited – Digital RFAI Availity Training (Healthy Blue + Medicare (HMO D-SNP)) June 07, 2024 Blue Medicare

Please note, this communication applies to Healthy Blue + Medicare℠ (HMO-POS D-SNP) offered by Blue Cross and Blue Shield of North Carolina (Blue Cross NC).

Register today! 

  • June 11, 2024, from 2:30 to 3:30 PM ET 
  • June 13, 2024, from 2:30 to 3:30 PM ET 

Use this link to register for live trainings or to view the training on demand for Learn How to Submit Digital Requests for Additional Information (RFAI).

Digital RFAI Availity Training 

In collaboration with Availity, we’ve developed self-paced training for your organization’s administrators about how to update the Medical Attachment registration. 

Care providers enrolled in the Medical Attachments applications on Availity Essentials can now take advantage of faster claims processing through Digital Request for Additional Information (Digital RFAI). Receive digital notifications faster when additional documents are needed to process member claims. 

Availity administrators can use this link to view the training on demand for Digital Request for Additional Information: Pre-check for Administrators. 

We have also developed an enhanced training session for associates responsible for sending attachments. This training walks through the Attachments Dashboard and many of the unique features that make the dashboard most efficient. 

Take advantage of the secure and streamlined experience to access the information you need anytime on the Availity Essentials platform.

Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.

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© 2025 Blue Cross and Blue Shield of North Carolina. ®, SM Marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. All other marks and names are property of their respective owners. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.