Blue Cross and Blue Shield of North Carolina (Blue Cross NC) offers providers the ability to save time and administrative burden by creating authorization requests online through the Care Affiliate/Blue e portal.
Additionally, providers can also use Care Affiliate to:
- Upload documentation
- Communicate directly with Nurse Reviewers
- Check authorization status
- Update pending authorization requests
- Request extensions
- View/save/print determination letters
- Access the Prior Plan Approval List
To request a facilitator-led training for the Care Affiliate portal, email ElectronicAuthorizationSupportTeam@bcbsnc.com.