Skip to main content
Save Time and Administrative Burden Through the Blue Cross and Blue Shield of North Carolina Care Affiliate Provider Portal
March 01, 2023
Physicians & Specialists

Blue Cross and Blue Shield of North Carolina (Blue Cross NC) offers providers the ability to save time and administrative burden by creating authorization requests online through the Care Affiliate/Blue e portal.

Additionally, providers can also use Care Affiliate to:

  • Upload documentation
  • Communicate directly with Nurse Reviewers
  • Check authorization status
  • Update pending authorization requests
  • Request extensions
  • View/save/print determination letters
  • Access the Prior Plan Approval List

To request a facilitator-led training for the Care Affiliate portal, email ElectronicAuthorizationSupportTeam@bcbsnc.com. 

Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.

Information in other languages: Español   中文   Tiếng Việt   한국어   Français   العَرَبِيَّة   Hmoob   ру́сский   Tagalog   ગુજરાતી   ភាសាខ្មែរ   Deutsch   हिन्दी   ລາວ   日本語

© 2025 Blue Cross and Blue Shield of North Carolina. ®, SM Marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. All other marks and names are property of their respective owners. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.