Blue Cross and Blue Shield of North Carolina (Blue Cross NC) offers providers the ability to save time and administrative burden by creating authorization requests online through the Care Affiliate/Blue e portal.
Additionally, providers can also use Care Affiliate to:
- Upload documentation
- Communicate directly with Nurse Reviewers
- Check authorization status
- Update pending authorization requests
- Request extensions
- View/save/print determination letters
- Access the Prior Plan Approval List
To request a facilitator-led training for the Care Affiliate portal, email ElectronicAuthorizationSupportTeam@bcbsnc.com.
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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