Skip to main content
Shop Plans Learn more about our coverage options including health, Medicare, dental and vision options for you, your family or your employees. Get Started Individual & Family Medicare Employer Vision Dental International Travel Find Care FAQ Blog Members Stay on top of your health care with helpful member resources. Members Home Medicare Health Dental Vision Find Care Member Knowledge Center Member Forms Medicare Forms Library Make a Payment Federal Employees Student Blue Healthy Blue Providers Access tools, policies and the latest information to help you care for our members. Providers Home Network Participation Networks & Programs Claims, Appeals & Inquiries Prior Authorization Services & CPT codes Prescription Drug Search Forms and Documents Policies, Guidelines & Codes Provider News Provider FAQ Contact Us Employers Learn about our coverage options for small and large employers, and access tools and resources for your group. Employers Home Shop Employer Plans Employer Portal Support Member Forms & Resources Find Care Blog Agents Access the tools you need: rate quotes, applications, forms, the latest industry news, marketing materials and more. Agents Home Agent Services Check Eligibility Find Care Member Forms & Resources Medicare Forms Library
Contact Us
Log In
I am ... Please select A member A provider An employer An agent
Log in to Agent Services
Log in to Employer Services Register for Employer Services I'm registered but need portal access
Username Forgot username? Continue to Log In Register for Blue Connect Need help? Learn how to log in.
Log in to Blue e Register for Blue e Log in to Dental Blue
Back
At-home Medical Care to Transition from Landmark Health to ConcertoCare September 23, 2022 Products & Programs

Effective October 1, 2022, Blue Cross and Blue Shield of North Carolina (Blue Cross NC) will begin transitioning at-home medical care of Medicare Advantage seniors and other adults with unmet well-being needs from Landmark Health to ConcertoCare. Blue Cross NC will officially end working with Landmark Health by the end of 2022.

ConcertoCare is a tech-enabled, value-based provider of at-home, comprehensive care for seniors and other adults with unmet medical, behavioral and social needs. ConcertoCare orchestrates interdisciplinary teams of nurse practitioners, registered nurse care managers, social workers, health coaches, and pharmacists to deliver at-home and virtual comprehensive care.

Using a combination of in-person and virtual member engagement, ConcertoCare’s multi-disciplinary care teams are able to deploy a comprehensive set of services that are tailored to the unique needs of our members.

Currently enrolled members utilizing Landmark Health can continue to call Landmark Health and receive services until they transfer to ConcertoCare. ConcertoCare will contact eligible members when it is time for them to transition from Landmark Health.

Providers should continue to work with Landmark Health to ensure their plan of care is being implemented. ConcertoCare will contact providers if any members are eligible for their in-home care program.

Please note, if eligible, some members may also transition from Landmark Health to a Blue Cross NC Care Manager. Blue Cross NC representatives and/or other clinical partners will contact these members directly.
About Us Newsroom Blog Member Forms COVID-19 Transparency in Coverage Find Care Rights & Responsibilities Policies & Best Practices Privacy Policy Website User Agreement Fraud & Abuse Technical Information Contact Us Locations Careers

Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.

Information in other languages: Español   中文   Tiếng Việt   한국어   Français   العَرَبِيَّة   Hmoob   ру́сский   Tagalog   ગુજરાતી   ភាសាខ្មែរ   Deutsch   हिन्दी   ລາວ   日本語

© 2025 Blue Cross and Blue Shield of North Carolina. ®, SM Marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. All other marks and names are property of their respective owners. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.