This notice is for systems, practices and acute care facilities who serve our Blue Cross and Blue Shield of North Carolina (Blue Cross NC) individual, under 65 ACA members under the Blue Advantage^® plan. 

In an effort to achieve simpler, more affordable health care, Blue Cross NC has reviewed its product offerings for 2022 for our individual, under 65 (U65) ACA members and has decided to discontinue the Blue Advantage product for 2022 (On Marketplace only). The U65 ACA Off Marketplace and Transitional Blue Advantage product will remain in all counties. 

Discontinuance letters were sent to impacted members in September 2021. This update is meant to provide additional information to share with your providers. 

Effective January 1, 2022, providers can expect the following due to this change:

Discontinuance of Blue Advantage On Exchange in the Winston-Salem region only.

Blue Cross NC will continue to offer ACA Blue Advantage Off Exchange and On + Off Exchange in many other parts of NC.

The Transitional Blue Advantage product will remain in all counties.

We understand product discontinuances are disruptive to members. In addition to the discontinuance notice, members will receive two additional communications from Blue Cross NC during the open enrollment timeframe (November 1 – January 15). We will also make outbound calls to members to make sure they understand the network changes and to help them transition to in-network providers, if necessary.

If you have further questions or concerns, please call Provider Blue Line at 800-214-4844.