Skip to main content
Shop Plans Learn more about our coverage options including health, Medicare, dental and vision options for you, your family or your employees. Get Started Individual & Family Medicare Employer Vision Dental International Travel Find Care FAQ Blog Members Stay on top of your health care with helpful member resources. Members Home Medicare Health Dental Vision Find Care Member Knowledge Center Member Forms Medicare Forms Library Make a Payment Federal Employees Student Blue Healthy Blue Providers Access tools, policies and the latest information to help you care for our members. Providers Home Network Participation Networks & Programs Claims, Appeals & Inquiries Prior Authorization Services & CPT codes Prescription Drug Search Policies, Guidelines & Codes Provider News Provider FAQ Contact Us Employers Learn about our coverage options for small and large employers, and access tools and resources for your group. Employers Home Shop Employer Plans Employer Portal Support Member Forms & Resources Find Care Blog Agents Access the tools you need: rate quotes, applications, forms, the latest industry news, marketing materials and more. Agents Home Agent Services Check Eligibility Find Care Member Forms & Resources Medicare Forms Library
Contact Us
Log In
I am ... Please select A member A provider An employer An agent
Log in to Agent Services
Log in to Employer Services Register for Employer Services I'm registered but need portal access
Username Forgot username? Continue to Log In Register for Blue Connect Need help? Learn how to log in.
Log in to Blue e Register for Blue e Log in to Dental Blue
Back
COVID-19-Related Treatment Cost Waiver Extension April 01, 2021 COVID-19

Blue Cross and Blue Shield of North Carolina (Blue Cross NC) is continuing to closely monitor and re-evaluate policies during the COVID-19 pandemic to best serve our customers and communities. Blue Cross NC has extended waiving member cost-sharing (copays, deductibles and coinsurance) through June 30, 2021, for COVID-19-related treatment that is medically necessary and consistent with guidance from the Centers for Disease Control and Prevention (CDC). 

In early February, we announced that the following treatment cost waiver would end, effective March 31, 2021, for most Blue Cross NC customers. However, we are extending this measure through June 30, 2021: 

  • Waiving Cost-Sharing for COVID-19 Treatment: Blue Cross NC will continue waiving member cost-sharing (copays, deductibles and coinsurance) through June 30, 2021, for COVID-19-related treatment that is medically necessary and consistent with guidance from the CDC.  
    • This measure applies to all fully-insured Blue Cross NC commercial plans (individual and group plans), the State Health Plan, the Federal Employee Program, Medicare Supplemental plans and Medicare Advantage plans offered or administered by Blue Cross NC, including Experience Health.  
    • Self-funded employer groups have the option to apply this extension to their employees' plans. We will work quickly with groups interested in extending this benefit provision.  

Members should contact the Blue plan listed on their ID card for information about their COVID-19 benefits. 

Why We’re Extending This Measure 

  • New COVID-19 cases and hospitalizations have recently increased in North Carolina and nationally, after weeks of declines. 
  •  Although vaccination rates are rising, more-contagious variants of the virus are spreading, meaning many Americans are still vulnerable. 

We will continue to closely monitor the situation and take further action, as needed, based on health care trends that affect our members.