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Blue Cross NC Expands Telehealth Offerings Through Collaboration with Teladoc Health November 09, 2021 BCBSNC in the News COVID-19

Blue Cross and Blue Shield of North Carolina (Blue Cross NC) and Teladoc Health, Inc. (NYSE: TDOC) announced the rollout of Teladoc Health's comprehensive virtual care platform to select Blue Cross NC employers and members.

Through the expanded collaboration, Teladoc Health's full suite of chronic care management solutions -  diabetes, hypertension, diabetes prevention and mental health - is available. These expanded offerings support Blue Cross NC's commitment to make health care better, simpler, and more affordable by providing members with easy access to care virtually.

"For more than two decades, Blue Cross NC has provided convenient access to quality virtual care solutions,” said Dr. Roberta Capp, MD, MHS, Chief Medical Officer at Blue Cross NC. “Through our collaboration with Teladoc Health, we can continue to offer more equitable access to chronic disease digital solutions regardless of physical location and work to make health care better for all North Carolinians."

Members on most Blue Cross NC individual and fully insured group plans will have access to Teladoc Health's virtual platform for acute care and behavioral health services. Teladoc Health's full suite of chronic care management solutions, such as Livongo for diabetes and myStrength for behavioral health, will be available to self-funded employers starting in 2022. These digital solutions help members manage chronic conditions in a way that prevents avoidable ER visits and hospital admissions.

For additional details on this update, read the full press release.