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Providers Provider Blue Books

The Blue Books are our manuals to help providers understand products, policies, and procedures for our commercial, Blue Medicare HMO and PPO, and dental plans.

Commercial

The Blue Book is an online reference manual for products, value-added programs, and services for providers participating in the Blue Cross and Blue Shield of North Carolina (Blue Cross NC) network.

The Blue Book is designed to assist you in understanding and administering Blue Cross NC health insurance products, health coaching, and intervention policies and procedures and the health care claims billing guidelines.

Blue Medicare℠

The Blue Medicare HMO and Blue Medicare PPO Supplemental Guide is an online reference manual for products, value-added programs, and services for providers participating in the Blue Cross NC Blue Medicare network.