Important Forms
Find forms for claims, appeals, enrollment and benefits.
Avoid having claim forms returned to you
Learn more about when you should submit forms, what you need for each form, and why you may have had one sent back to you.
Register and log in to our exclusive site that offers: Details of plan benefits, claims and plan changes; billing and payment options; access to personalized wellness programs; exclusive online discounts; and more.
Do you know how your health insurance works?
Get your member rights and responsibilities and information essential to being an active partner in maintaining your good health. You can find links to that information below including specific resources for our Medicare and Dental members.
Using Your Plan
Medicare Members
Dental Members
Understanding Your Coverage
Take the guesswork out of health insurance.
- Learn common health insurance terms
- Find answers in our FAQs
- Understand how drug benefits work
You can also learn how to get coverage and find answers quickly from how coverage works to paying bills.
Other Member Websites
Healthy Blue is our health plan for Medicaid members. We work with thousands of doctors, specialists, and hospitals throughout North Carolina, and we partner with many local organizations to help you get the care and services you need to live your best.
Blue Connect