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Student Blue Student medical evacuation and repatriation services

If you're a student traveling outside the U.S., Blue Cross Blue Shield Global Solutions℠ can provide medical assistance and life-saving intervention wherever you are.

 What to do in the event of an emergency
Take these steps if you have a medical emergency abroad:

  1. Immediately go to the nearest doctor or hospital.
  2. When you're safe, call Blue Cross Blue Shield Global Solutions (toll free) at 855-445-1301. 

The Blue Cross Blue Shield Global Solutions Service Center is available 24 hours a day, 365 days a year to support you.

If you're in need of life-saving medical intervention, you can be treated at the nearest appropriate medical facility.

The Blue Cross Blue Shield Global Solutions medical assistance team will contact your treating doctor and closely monitor your case to determine if medical evacuation is necessary.

Note: Blue Cross Blue Shield Global Solutions coordinates emergency services with Blue Cross and Blue Shield of North Carolina (Blue Cross NC) strategic resources located around the world.
When you call Blue Cross Blue Shield Global Solutions, be prepared to give the following information:

  • The insured person’s name. This is the Subscriber Name on the front of your Blue Cross NC member ID card and could be a student or a parent.
  • The insured person’s ID number. This is the Subscriber ID on the front of your Blue Cross NC member ID card.
  • The name of your Blue Cross Blue Shield Global Solutions program: "Blue Cross Blue Shield North Carolina NC MERE Companion."
  • The name of your Blue Cross NC health plan. You can find it on the front of your Blue Cross NC member ID card at the top.
  • The name of your school.
  • Detailed information about the nature of the emergency.
  • The name and contact details for the treating doctor and / or hospital, if applicable.
  • The insured / injured person’s specific location within the country you're visiting. Use your phone's GPS if available.

Before you travel, we recommend you take a picture of your Blue Cross NC member ID card or save your card to your mobile wallet. You should also save the emergency care steps with contact numbers and plan name.
Blue Cross Blue Shield Global Solutions benefits

Important: Use of these benefits must be coordinated and approved by Blue Cross Blue Shield Global Solutions. Contact your health plan administrator for more details about your certificate of coverage.
ServiceCoverage
Emergency medical evacuationActual cost of the evacuation and repatriation
Repatriation of remainsActual cost of repatriation of mortal remains
Emergency family travel arrangementsMaximum benefit up to $2,500 per coverage year
Accidental death and dismembermentMaximum benefit up to $10,000 per covered person
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Disclosures:

Blue Cross Blue Shield Global Solutions is the trade name of Worldwide Insurance Services, LLC (Worldwide Services Insurance Agency, LLC in California and New York), an independent licensee of the Blue Cross and Blue Shield Association. Blue Cross Blue Shield Global Solutions is the administrator of coverage provided under insurance policies issued in the District of Columbia by 4 Ever Life International Limited, Bermuda, an independent licensee of the Blue Cross Blue Shield Association. This coverage is offered to the members of the Global Citizens Association, Washington, D.C.

Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.

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