At Blue Cross and Blue Shield of North Carolina (Blue Cross NC), we provide access to reputable mental health professionals and treatment centers. Some plans also offer coverage for Narcan and other medications used to treat substance use disorders.
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Connect with the right support
Our Care Navigators offer personalized support that helps members access in-network providers to address substance use disorders.
Call 800-755-0798 or complete a referral form to get started today.
24/7 crisis line
Receive immediate support from mental health counselors by calling the mental health number on the back of your Blue Cross NC member ID card (800-359-2422). Select the option for "Crisis Services."
Find a doctor
Search for in-network psychiatrists, social workers, therapists, psychologists, and counselors who can help you with your journey to address substance use.
Every health plan is different. To see what's covered in your plan, review your Benefit Booklet in your Blue Connect℠ member portal.
Find support in your community
The North Carolina Department of Health and Human Services provides information on local resources that are available directly in your community.
988 suicide and crisis lifeline
Calling or texting 988 will connect you with 24-hour, toll-free, confidential support for people in distress.
SAMHSA national hotline
The Substance Abuse and Mental Health Services Administration (SAMHSA) offers a 24/7, free, and confidential hotline for information about substance use disorders, prevention, and recovery.
Read more about substance use
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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