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Medicare Prescriptions by mail

Find out how to get your prescriptions by mail with standard delivery and 90-day supply through the Medicare prescription drug mail order program.

How mail order prescriptions work

The Blue Cross and Blue Shield of North Carolina (Blue Cross NC) mail order prescription program offers you the convenience of receiving up to a 90-day supply of medication delivered to you with free standard shipping.

Typically, you should receive your prescription drugs within 5 to 14 days from the time the pharmacy receives the order. If you do not receive your prescription drug(s) within this time, please contact us at the phone number listed on the back of your member ID card.

Important note: You should continue to get your short-term prescriptions, such as antibiotics, from your local pharmacy.

What you'll get

Amazon Pharmacy is a Blue Cross NC preferred mail order pharmacy. Through this program, you get the convenience of having your medications delivered right to your home plus many other features:

Safe, accurate prescriptions delivered to your door

Simple, stress-free ordering

Affordable medication prices based on your benefit plan

Features like auto-refill that ensure you don't run out of medication and help you keep your health conditions under control

Fast and free delivery in weather-proof packaging, saving you trips to the pharmacy

Pharmacists ready to answer your questions 24/7

Medicare Advantage Prescription Drug (MAPD) plan and stand-alone Prescription Drug Plan (PDP) members with pharmacy benefit coverage through Blue Cross NC can choose to get their prescriptions from any of our mail order pharmacies. However, preferred mail order pharmacies will provide the most cost savings.

Getting started

You can register for Amazon Pharmacy online or by calling 855-745-5725 to speak with a customer service representative who will help get you started. (TTY users call 711)

After you register, Amazon Pharmacy will need your prescription. You can either request a transfer from your current pharmacy, or you can have your doctor send a new prescription electronically, by fax, or by mail.

You can log in to Blue Connect⁠⁠ to find medications available for mail order.

Start an Order with Amazon Pharmacy
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