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What you get
With our pharmacy mail order providers, you get the convenience of having your medications delivered right to your door plus many other features.
Simple, stress-free ordering
Safe, accurate prescriptions delivered to your door
World-class customer support
Free standard delivery in weather-proof packaging
Pharmacists ready to answer your questions 24/7
Affordable medication prices based on your benefit plan
Important note: You should continue to get your short-term prescriptions, such as antibiotics, from your local pharmacy.
What to expect
The Blue Cross and Blue Shield of North Carolina (Blue Cross NC) mail order prescription program offers you the convenience of receiving up to a 90-day supply of medication delivered to you with free standard shipping.
Typically, you should receive your prescription drugs within 5 to 14 days from the time the pharmacy receives the order. If you do not receive your prescription drug(s) within this time, please contact us at the phone number listed on the back of your member ID card.
Eligible pharmacies
Medicare Advantage Prescription Drug (MAPD) plan and stand-alone Prescription Drug Plan (PDP) members with pharmacy benefit coverage through Blue Cross NC can choose to get their prescriptions from any of our mail order pharmacies. However, preferred mail order pharmacies will provide the most cost-savings.
Preferred mail order pharmacies
- Express Scripts Pharmacy (ESI)
- Walgreens Mail Service
Standard mail order pharmacies
- Amazon Pharmacy
- Postal Prescription Services (PPS)
Getting started
Log in to Blue Connect℠ to find medications available for mail order.
There are 3 convenient options.
- Online - Register online by going to:
- Telephone - Call a pharmacy listed here, and a Customer Service Representative will help get you started. (TTY users call 711)
- Walgreens Mail Service at 877-277-5457
- Express Scripts Pharmacy (ESI) at 833-599-0450
- Postal Prescription Services (PPS) at 800-552-6694
- Amazon Pharmacy at 855-745-5725
- Complete and mail the prescription order form (See Step 2 below)
Once you are registered, the mail order pharmacy will need your prescription. You can have your doctor submit it by phone, fax, or electronically, or you can mail your prescription with a completed form and your proper copayment.
- Walgreens Mail Service: To start an order for prescription drugs or refills, download the Walgreens Mail Service order form (PDF), print, and mail to:
Walgreens Mail Service
P.O. Box 29061
Phoenix, AZ 85038-9061
- Express Scripts Pharmacy (ESI): To start an order for prescription drugs or refills, download the Express Scripts Pharmacy order form (PDF), print, and mail to:
Express Scripts Pharmacy
Home Delivery Service
PO Box 66577
St. Louis, MO 63166-9838
- Postal Prescription Services (PPS): To start an order for prescription drugs or refills, download the Postal Prescription Services order form (PDF), print, and mail to:
Postal Prescription Services
PO Box 2718
Portland, OR 97208-2718
- Amazon Pharmacy: To start an order for prescription drugs or refills, visit Amazon Pharmacy
Find out if your prescription drugs are covered on our formulary
Disclosures:
Blue Cross and Blue Shield of North Carolina is an HMO, HMO-POS, PPO and PDP plan with a Medicare contract. Enrollment in Blue Cross and Blue Shield of North Carolina depends on contract renewal.
Blue Cross and Blue Shield of North Carolina Senior Health DBA Blue Cross and Blue Shield of North Carolina is an HMO-POS D-SNP plan with a Medicare contract and a NC State Medicaid Agency Contract (SMAC). Enrollment in Blue Cross and Blue Shield of North Carolina Senior Health depends upon contract renewal.
Blue Medicare Supplement plans offered: Plan A: BMS A, 1/24, Plan G: BMS G, 1/24, Plan HI DED G: BMS HDG, 1/24, Plan K: BMS K, 1/24, Plan N: BMS N, 1/24.
Blue Medicare Supplement is not endorsed by or affiliated with the United States Government or the federal Medicare program.
The federal government requires all Medicare Advantage members to continue paying their Part B premium each month.
Blue Cross and Blue Shield of North Carolina does not discriminate based on race, ethnicity, national origin, religion, gender, age, mental or physical disability, health status, claims experience, medical history, genetic information, evidence of insurability, sexual orientation or source of payment. All Blue Cross and Blue Shield of North Carolina items and services are available to all eligible beneficiaries in the service area.
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Blue Cross and Blue Shield of North Carolina (Blue Cross NC) offers several decision-support tools to aid you in making decisions around your health care experience. These tools are offered for your convenience and should be used only as reference tools. You should consult your own legal counsel, tax advisor or personal physician as applicable throughout your health care experience.
Out-of-network / non-contracted providers are under no obligation to treat Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.
The Blue FlexCard is issued by Stride Bank, N.A., Member FDIC, pursuant to license by Mastercard International. Stride Bank is an independent company offering debit card services and is solely responsible for its products.
Blue Cross NC contracts with independent companies to provide supplemental benefits. Those companies are responsible for the services they provide. They do not provide Blue Cross or Blue Shield products or services. Marks and trade names are property of their respective owners.
Change Healthcare is an independent company providing revenue and payment cycle management on behalf of Blue Cross and Blue Shield of North Carolina.
FitOn Health is an independent company providing health and fitness services on behalf of Blue Cross and Blue Shield of North Carolina.
CareLinx is an independent company providing in-home care solutions on behalf of Blue Cross and Blue Shield of North Carolina.
TruHearing is an independent company providing hearing health and hearing aids on behalf of Blue Cross and Blue Shield of North Carolina.
Current as of 07/12/2024 | Y0079_12997_M CMS Accepted 11132024 | U36079, 6/24
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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