With our mail order pharmacies, you get the convenience of having your medications delivered right to your door plus many other features.
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Simple, stress-free ordering
Safe, accurate prescriptions delivered to your door
World-class customer support
Free standard delivery in weather-proof packaging
Pharmacists ready to answer your questions 24/7
Affordable medication prices based on your benefit plan
Important note: You should continue to get your short-term prescriptions, such as antibiotics, from your local pharmacy.
What to expect
The Blue Cross and Blue Shield of North Carolina (Blue Cross NC) mail order prescription program offers you the convenience of receiving up to a 90-day supply of medication delivered to you with free standard shipping.
Typically, you should receive your prescription drugs within 5 to 14 days from the time the pharmacy receives the order. If you do not receive your prescription drug(s) within this time, please contact us at the phone number listed on the back of your member ID card.
Medicare Advantage Prescription Drug (MAPD) plan and stand-alone Prescription Drug Plan (PDP) members with pharmacy benefit coverage through Blue Cross NC can choose to get their prescriptions from any of our mail order pharmacies. However, preferred mail order pharmacies will provide the most cost-savings.
Preferred mail order pharmacies
(Where you'll see the most cost-savings)
- Amazon Pharmacy
- Express Scripts Pharmacy (ESI)
- Walgreens Mail Service
Standard mail order pharmacy
- Postal Prescription Services (PPS)
Log in to Blue Connect℠ to find medications available for mail order.
There are 3 convenient options.
- Online - Register online by going to:
- Telephone - Call a pharmacy listed here, and a Customer Service Representative will help get you started. (TTY users call 711)
- Amazon Pharmacy at 855-745-5725
- Express Scripts Pharmacy (ESI) at 833-599-0450
- Walgreens Mail Service at 877-277-5457
- Postal Prescription Services (PPS) at 800-552-6694
- Complete and mail the prescription order form (See Step 2 below)
Once you are registered, the mail order pharmacy will need your prescription. You can have your doctor submit it by phone, fax, or electronically, or you can mail your prescription with a completed order form.
- Amazon Pharmacy: To start an order for prescription drugs or refills, visit Amazon Pharmacy.
- Express Scripts Pharmacy (ESI): To start an order for prescription drugs or refills, download the Express Scripts Pharmacy order form (PDF), print, and mail to:
Express Scripts Pharmacy
Home Delivery Service
PO Box 66577
St. Louis, MO 63166-9838
- Walgreens Mail Service: To start an order for prescription drugs or refills, download the Walgreens Mail Service order form (PDF), print, and mail to:
Walgreens Mail Service
P.O. Box 29061
Phoenix, AZ 85038-9061
- Postal Prescription Services (PPS): To start an order for prescription drugs or refills, download the Postal Prescription Services order form (PDF), print, and mail to:
Postal Prescription Services
PO Box 2718
Portland, OR 97208-2718
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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