The Blue FlexCard gives you access to many allowances all on one convenient card. The allowance amount varies by plan. Log in to Blue Connect or review your plan's Evidence of Coverage in the Medicare Forms Library to see your plan's allowance amount.
Log In
The Blue FlexCard is available for members of most Blue Cross and Blue Shield of North Carolina (Blue Cross NC) Medicare Advantage plans. The card may include rewards, home safety devices, and even over-the-counter (OTC) and vision allowances, depending on your plan.
Throughout the year, you will have opportunities to earn reward dollars for completing specific healthy activities. When you earn those rewards, your reward dollars will be available to spend at select stores using your Blue FlexCard.
Using your card
Medicare Advantage plan members will receive a card in the mail when they enroll. Before you can start using your card, you’ll have to activate it through the Blue FlexCard portal or by calling the number on the Blue FlexCard.
After your plan’s start date, visit the Supplemental Benefits section on your Blue Connect Coverage page. From there, you can shop online, find stores near you, and manage your allowances.
Vision allowance
Purchase your prescription glasses and contact lenses at any eyewear store – including your eye doctor or favorite online eyewear retailer.3
Make healthy choices, earn rewards
You can earn rewards through health-related activities you're already doing, like hitting the gym or getting your annual flu shot. Having an Annual Preventive Visit and engaging in a variety of social and fitness activities all qualify you for rewards.
Log your fitness activities via FitOn and other healthy activities in the Blue FlexCard portal and get reward dollars on your Blue FlexCard that can be used at select stores and restaurants.
Managing your card
If your plan has an OTC allowance, a set amount is loaded onto your card each quarter. You can buy your health and wellness items from the OTC catalog online or by phone to ship directly to your home. Or, use your Blue FlexCard in-store at participating retailers, including Harris Teeter, Walmart, and more.1,3
Log into the Blue FlexCard portal to shop for OTC items online, check your account balance, check your reward dollars, or find participating retailers near you.
Or, call 844-428-9837 (TTY 711), 7 days a week, 8 AM to 8 PM to order.
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
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